"​A very contrasting stay for a 4-star establishment. ​ The Pros: Excellent responsiveness following a lighting issue (immediate room change) and a much-appreciated commercial gesture (free breakfast offered). The welcome from the female receptionist on the afternoon of the 22nd was excellent. ​The Cons: ​Mediocre cleanliness: I found a hair on the duvet in the first room. In the second room, the bathtub was dirty with stagnant water residue, which I had to scrub myself before using. ​Customer...

"Very pleasant stay. Clean new rooms. Bed very comfy. Breakfast was very delicious, huge variety. "

"My room was clean.... no TV, however shower was outside, toilet was outside. The toilet was dirty, no toilet paper!!!! I paid 2 nights, I left after 1 night... yak, yak, yak..."

"Very nice place. Well located. A good size apartment that has been well maintained. "

"Odalar, banyo ve tuvalet temizdi. Merkezde olması büyük avantajdı. Yardıma ihtiyaç duyduğumuzda hemen destek olundu. Dairedeki ekipman eksiksizdi diyebilirim. Teşekkürler."

"We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...