"Very nice and clean room"

"Breakfast food was lukewarm but the service, room cleanliness and pool areas were all excellent "

"My room keys did not work. The second set of room keys did not work. So instead of trying a third set, the check-in clerk gave me a different room. She was very patient and cheerful, that encouraged me to remain patient and cheerful as well. Attitudes matter so much when technical difficulties occur. "