"The staff, the rooftop bar/pool, the restaurant, the lobby, the breakfast were all fantastic. The location is great as well. Security was also great. The only thing that was ok was the rooms. We came into our room with a random puddle next to the bed, the sheets weren’t clean. Also one night we had a Cockroach in our room. Other than that our experience was great."

"The staff is very friendly and polite and always ready to assist us. The hotel is located close to Paulista Avenue and Ibirapuera Patk with lots of restaurants , bars, shops and malls however is in need of maintenance on bathrooms, hallways and gym. The breakfast was nice with a variety of tropical fruits , yogurt, breads and Cakes and eggs to order."