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"We’ve been coming here annually for the past 5 years and every year until this year has been pretty good. This year, the room smelled like a dirty mop, pillows were awful, and the front desk staff was not accommodating to letting us know where the most convenient fire pit would be to our room, which was very aggravating because we came early to claim a fire pit. We also requested a room closest to a fire pit well in advance and they didn’t do that for us. Food in general at Bar Foot Bar is overpriced and service is very slow. The outside of the rooms are getting really rubbed down as well and needs some care and refreshing. We love the easy access to the Bay and bonfire pits and that’s what keeps us coming year over year. "

"Everything was cool staff was friendly only problem was there parking. Not enough parking for guest I’m not sure why tell us there’s plenty of parking when there isn’t. Found myself driving around for a while "

"Good shuttle bus. Plan early"

"Convenient and easy"

"No complaints :)"

"I was in town for a conference - this hotel was within walking distance to the conference center and several dining/shopping options. The hotel was clean, staff were kind, and the included breakfast was decent. As a group of girls traveling, this hotel felt very safe and somewhere I would stay again. The only downside is that the AC was noisy. "

"This was just a quick stay to be closer to the airport but the hotel was excellent! We arrived early and they held our bags while we played at Universal then arranged transportation to the airport the following morning. Property was clean and safe. "

"Great place to stay before and after a trip."

"I liked that It was family friendly, pools, and activities for kids. However, my room had baby cockroaches. I won't be going back because of that."