Carlton Hotel St Moritz

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Luxury
VIP Access
5.0 star property
10

Exceptional

Mountainside elegance with breathtaking views

Perched above lake St Moritz, this beautifully designed hotel offers breathtaking views and a serene atmosphere. Enjoy top-notch amenities, including a luxurious pool and spa, luxury car transportation, and fantastic dining options.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 23 2026 to December 10 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 55 per pet, per day

Welcoming dogs only

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 1475 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: CHF 55 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the hotel's daily food and beverage credit cannot be used for dinner at Da Vittorio - St. Moritz.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Frequently asked questions

Does Carlton Hotel St Moritz have a pool?

Yes, this property has 2 Indoor pools and an outdoor pool.

Is Carlton Hotel St Moritz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 55 per pet, per day.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Carlton Hotel St Moritz?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlton Hotel St Moritz?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Carlton Hotel St Moritz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 1475 per vehicle applies.

Where is Carlton Hotel St Moritz located?

Located near the slopes, this St. Moritz hotel is in the mountains, within a 10-minute walk of St. Moritz Leaning Tower and Berry Museum, and close to winter sports such as cross-country skiing and skiing lessons. Engadiner Museum and Corviglia Ski Resort are also within 3 mi (5 km). St. Moritz Station is 8 minutes by foot and Celerina/Schlarigna Staz Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 38 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified

10/10 Excellent

Shalik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

During our stay, we found the majority of the staff to be exceptional in their service and friendliness. However, we did encounter a slight challenge with the concierge. Unlike the rest of the team, his demeanor felt a bit less welcoming, and we often had to work harder to extract information from him. Typically, we expect concierges to be eager to share insights and provide helpful recommendations. Overall, while our experience was largely positive, a more engaging approach from the concierge would have enhanced our stay even further.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay and great customer service! We will be coming back thank you so much for a wonderful time.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A for service, what a great hotel!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional in every way!

It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelência

Superou todas nossas expectativas em todos os aspectos. Sensacional!
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Özcan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönste Hotel in St.Moritz. Sehr Freundliche Personal.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greta

Wspaniałe,cudowne miejsce warte polecenia
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Great service.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

mja

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection!

The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert! Super Hotel und top servic. Ist immer wieder ein besuch wert
Stayed 1 night in Dec 2018
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Skiing Resort in Europe

Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

xiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful. Unforgettable experience!
Verified

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay in St Moritz

Amazing hotel with lot of activities around
Verified

10/10 Excellent

Desire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Geweldig!
Verified

10/10 Excellent

SOHO

Liked: Cleanliness, staff & service, room comfort

Perfekte Erholung

Ein wunderbares Hotel! Erstklassig in allen Bereichen - sensationeller Service - erstklassiges Personal und ausgezeichnete Küche!
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for a little luxury

This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred. The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
Verified

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Love the hotel when the moment we walk in, the best service. Beautiful room with wonderful lake view and warm welcome make our St Moritz trip memorable. Highly recommended!!!