"親切なスタッフでした！"

"Very nice."

"Nice hotel. Clean. Comfortable bed"

"The hotel was very clean, everything about the room was fine. Fine. The disappointment and the lower score comes from it being advertised that they have a pool and hot tub and we were looking forward to that after a long day of hiking. We paid an additional $40 for the room over a competitor in order to have the pool and hot tub. Only to be told that they were not working during this season. Had I known that I would have went with a competitor. No refund was offered so very disappointed with the...