"Great hotel, i stay here everytime i stay in lake charles"

"Clean room"

"Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. "

"Clean room and amenities. The female manager, was very rude to a homeless man and’s embarrassed him in front of a crowd of hotel guests & we were all very appalled by her snooty & unkind words to him. He only asked for a cup of coffee. She was such an ugly personal. Could’ve given him a banana or something. He’s a human being!"