Find all hotels by Benchmark in Sun City West, AZ

"Clean room and really nice staff"

"Excellent "

"This was my second stay at this property.The property is lovely and the rooms are well appointed and comfortable despite the property being on the older side (1980's). I think the age adds to the charm. The many available pools and hot tubs meet whatever need you are looking for, quiet, lively, or sunset. The Falls is the larger pool and has something for everyone, families, cabanas, and a full service bar with delivery of food and drinks available directly to your lounge chair. The only complaint anyone in my party had was that the poolside menu was expensive for the quality of food. The included breakfast with our stay was perfect. You have the option of ordering from the menu or the buffet and the buffet option included an omelet station. The atmosphere was great and the staff was friendly and attentive. I'm not usually a buffet fan, but the quality of the abundant selections (pastries, meats, eggs, breads, yogurt, cereal/granola) far exceeded my expectations. The selection of fresh berries and fruits was outstanding and consistent every day of our week-long stay."

"Walked into the bathroom and noticed a used soap bar on the shower shelf. Walked into the shower after starting it to warm up the shower and almost feel due to the VERY slippery tile right next to the shower opening. Our room was right over the breakfast area and we could hear the sliding noise chairs and banging of other items. The sheets were very itchy and seemed like they were washed in straight bleach. The female that checked us in was very friendly and was absolutely a pleasure with a very fast check in. Air conditioning worked surprisingly good. TV volume was unacceptable as we had to set it to 30 to hear it. "

"Nice staff friendly place to stay "

"."

"Let’s just say this Hotel was a vibe it was amazing, literally there’s 0 things to complain about from staff to amenities provided in the room and the bathrooms included it’s just wow. Also you’ll have the best sleep of your life. Also the speaker in the room literally what else can you ask for? I highly recommend this hotel if I’m ever back in phoenix I know where I’ll be staying and don’t forget the free popsicles they’re amazing."

"Excellent breakfast. Friendly staff and nice room."

"Great stay! "