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Pan Pacific Suzhou

4.5 star property
Riverwalk hotel with 4 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity
Cafe
Exterior
Deluxe King | 2 bedrooms, down comforters, minibar, in-room safe
Pan Pacific Suzhou, near Shantang Street, offers a peaceful escape with a garden and driving range. Dine at four on-site international restaurants, relax in the sauna or steam room, and swim in the seasonal outdoor pool. Helpful staff and free in-room WiFi enhance the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Room service
  • Gym
  • 24/7 front desk
The current price is AED 240
AED 280 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Premier King

2 bedrooms, down comforters, minibar, in-room safe

Premier King

  • Sleeps 2

View all photos for Premier Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier Twin

  • Sleeps 2

View all photos for Deluxe Suite

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King | 2 bedrooms, down comforters, minibar, in-room safe

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Hair dryer
Bathrobes
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | 2 bedrooms, down comforters, minibar, in-room safe

Deluxe Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Hair dryer
Bathrobes
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony Suite

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Twin

View from room

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Balcony King

Premier Balcony King | 2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 2 bedrooms, down comforters, minibar, in-room safe

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
2 bathrooms
  • 64 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Two Bedrooms

Family Two Bedrooms | 2 bedrooms, down comforters, minibar, in-room safe

Family Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Hair dryer
Bathrobes
Free bottled water
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View King

Premier View King | 2 bedrooms, down comforters, minibar, in-room safe

Premier View King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Two Bedroom Executive Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premier View Twin

Premier View Twin | 2 bedrooms, down comforters, minibar, in-room safe

Premier View Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family King Room

Family King Room | 2 bedrooms, down comforters, minibar, in-room safe

Family King Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Grande

Premier King Grande | 2 bedrooms, down comforters, minibar, in-room safe

Premier King Grande

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Wu Gong Hall

Lobby

Wu Gong Hall

  • Sleeps 6

View all photos for Triple Bedroom Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Triple Bedroom Executive Suite

  • Sleeps 6

View all photos for Two Bedroom Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Two Bedroom Executive Suite

  • Sleeps 4

View all photos for Premier Balcony Suite

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony Suite

  • Sleeps 2

View all photos for Executive Pagpda Suite

2 bedrooms, down comforters, minibar, in-room safe

Executive Pagpda Suite

  • Sleeps 2

View all photos for Family Suite

2 bedrooms, down comforters, minibar, in-room safe

Family Suite

  • Sleeps 3

View all photos for Family Two Bedrooms

2 bedrooms, down comforters, minibar, in-room safe

Family Two Bedrooms

  • Sleeps 4

View all photos for Premier Balcony King

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony King

  • Sleeps 2

View all photos for Premier Balcony Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony Twin

  • Sleeps 2

View all photos for Deluxe Room (Double Bed)

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Room (Double Bed)

  • Sleeps 2

View all photos for Deluxe Room (2 beds)

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Room (2 beds)

  • Sleeps 2

View all photos for Family Triple Room

2 bedrooms, down comforters, minibar, in-room safe

Family Triple Room

  • Sleeps 3

View all photos for Premier View King

2 bedrooms, down comforters, minibar, in-room safe

Premier View King

  • Sleeps 2

View all photos for Premier King

Premier King | 2 bedrooms, down comforters, minibar, in-room safe

Premier King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Down duvet
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2-bed Room

2 bedrooms, down comforters, minibar, in-room safe

Standard 2-bed Room

  • Sleeps 2

View all photos for Premier View Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier View Twin

  • Sleeps 2

View all photos for Deluxe King

2 bedrooms, down comforters, minibar, in-room safe

Deluxe King

  • Sleeps 2

View all photos for Deluxe Twin

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Suite

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Suite

  • Sleeps 2

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Front of property

Courtyard by Marriott Suzhou

Suzhou Industrial Park
  • Pool
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  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 214 reviews
The price is AED 284
AED 331 total
includes taxes & fees
9 Nov - 10 Nov
Courtyard by Marriott Suzhou

About the neighborhood

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Guanqian Street - 3 min drive - 3.4 km
  • Pingjiang Road - 4 min drive - 4.2 km
  • Shantang Street - 5 min drive - 5.0 km
  • Suzhou Museum - 6 min drive - 5.5 km
  • Humble Administrator's Garden - 6 min drive - 5.8 km

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪Haidilao Hot Pot - ‬17 min walk
  • ‪铁手咖啡制造局Metalhands(沧浪亭店) - ‬16 min walk
  • ‪萃英园 Garden Brasserie - ‬10 min walk
  • ‪KFC (肯德基) - ‬10 min walk
  • ‪Tommy Coffee - ‬12 min walk

About this property

Pan Pacific Suzhou

Luxury hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services, and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court, and an electric car charging station
  • Express check-out, smoke-free premises, and a gift shop
  • A banquet hall, a porter/bellhop, and concierge services
Room features
All 336 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Tubs or showers, free toiletries, and hair dryers
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

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Gazebo

Suzhou Marriott Hotel

  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 205 reviews
The price is AED 263
AED 307 total
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children
  • 4 restaurants

Restaurants on site

  • Sun Ray禧禾意大利灵感餐厅
  • 吴宫瑞面
  • 塔影咖啡
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 300.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 68 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 2 November 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 9 November 2025 start from $76.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Late check-in is available from 1:00 PM– 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Check-out is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this luxury hotel is 2.8 mi (4.6 km) from Shantang Street and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

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Pan Pacific Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 437 reviews
Rating 8 - Good. 112 out of 437 reviews
Rating 6 - Okay. 37 out of 437 reviews
Rating 4 - Poor. 14 out of 437 reviews
Rating 2 - Terrible. 2 out of 437 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, styled in the Wu Dynasty architecture. Highly recommend this hotel to anyone visiting Suzhou.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rongxuan

Liked: Amenities
The Panmen area is excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

JiaQing

Liked: Cleanliness, amenities, property conditions & facilities
Room is excellent,with nice shower,big gardens
Hotel view
Lobby entrance
Robot service
Stayed 1 night in Jun 2025

10/10 Excellent

Daiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good and convenient.
Stayed 2 nights in Mar 2025

8/10 Good

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel infrastructure and surrounding is very photoworthy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jun Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historical and pretty hotel. Impressive service too!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paoyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 employees were very nice and help a lot. Wang Jing and Hardy. Very kind and passionate.
Stayed 2 nights in Feb 2025

8/10 Good

Thu

Liked: Cleanliness, staff & service
Hotel staff are very nice and helpful even though there are only few who speak English. I inquired about private transportation service to Hangzhou. The young man (I should have asked for his name) got my info, and later came to my room and confirmed the booking. Great service! Minus one star for this rating is the room soundproof is very poor. We can hear everything in the hallway; people talk loud and run around late at night, and we hear it all.
Stayed 3 nights in Sep 2025

10/10 Excellent

S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo to the standard

The service is fantastic, especially bravo to Miss Wang and Ms Mia from concierge, even though they are just intern, but the quality of service they provided is way beyond expectation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall environment of the hotel and free access traditional park. There are no similar hotels like this.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room.
Stayed 11 nights in Feb 2024

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful looking hotel.

Nice looking hotel. From the outside looks like ancient temple. The water supply in the rooms was not strong. The breakfast was go oh d as they have a variety of food. Overall,was good and nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xinran

Liked: Cleanliness, staff & service, property conditions & facilities
Can have free access to Panmen which is great
Stayed 3 nights in Jun 2024

10/10 Excellent

Min-On

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing Linked to a paid park with easy access to vicinity. Lovely architecture and service was impeccable. We stayed in the suite which was very large and fully stocked with amenities. Only feedback we have was the air-conditioning which on query is actually partly centralised. Overall a definite recommendation to stay here when you come to Suzhou. In fact, I'd recommend you explore the hotel and park grounds 1st before you head out to explore Suzhou old town
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we’re good only a bit dusty room and skins were itching when sitting on the chairs, we used towels to covered the chairs. 😛😅
Lobby
Inside room
In side room
Stayed 3 nights in Apr 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, room comfort
It’s nice that the guests have free access to the Pan Gate scenic area. However, the direction to the guest rooms located in the annex buildings is not clearly labeled.
Stayed 1 night in May 2024

10/10 Excellent

Ydaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. There are no complaints.
Stayed 1 night in Jul 2024

6/10 Okay

Carol

Liked: Staff & service

Some maintenance required

The hotel room feels old and not well maintained. The balcony is quite dirty. The checkin staff were busy with all the checkin and fails to acknowledge our presence even though they are not attending to us. Notwithstanding, the hotel provide free pass to Pan Men attraction. The noodle restaurant within the hotel offers decent selection of food and they are quite tasty. Location of the hotel is relatively near to some attractions. I like that the hotel provide a map showing the attractions around suzhou. I would like to commend the bell boy who helped us in booking the taxi using his phone and giving us some information which makes the hotel more pleasant. Kudos to the bell boy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 2 nights in Sep 2025