4/10
Disappointing Stay – Not Worth the Price
We recently stayed at Hotel Casiana & Events Center Managed by HII in Tagaytay for 3 days and we’re very disappointed with our experience.
First, the cleanliness of the room was unacceptable. There was visible dust on some areas of the room, and the chairs were dirty and clearly not well-maintained. Even the towels provided smelled bad, not fresh at all, which added to the discomfort and lack of attention to hygiene.
What made things worse was the breakfast. On the first breakfast, we tried the pandesal, and it had a strange, off-putting taste, honestly, it tasted like cockroach. We tried to brush it off, but the next day confirmed our worst fears: we found a live cockroach inside the container of square bread served at the breakfast buffet. It was absolutely disgusting and completely unacceptable for any establishment.
This is by far the worst hotel experience I’ve ever had. I hope the management seriously addresses their hygiene and food safety standards. Until then, I cannot recommend this hotel to anyone looking for a clean, safe, and enjoyable stay in Tagaytay.
Daryl
أقام ليلتين (2) في شهر مايو عام 2025
