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"Lovely, clean stay with very kind and friendly staff! Loved how central the location was; easily walkable to the main highlights of Hot Springs. Wish the rooftop was open to guests more than it was (very specific hours unfortunately); wasn't accessible outside of rooftop bar hours which was disappointing. Also the "valet parking-only" stuff was silly -- first of all, there's free public parking within walking distance during the day, you just have to look, and second, we were there for one night, so it was WAY cheaper and more convenient to pay for hourly street parking in the morning than pay $30/day only to 1) not have easy access to our car 2) have someone park our car literally less than a few hundred feet down the road. If this were NYC or a busy city, I'd understand and even appreciate the valet-only option, but I really wish this property would consider allowing self-parking in their lot as an alternative to valet. Especially for Hilton Diamond members! Hilton hotels typically provide complimentary or VIP parking for loyalty members, but that was not available at this location (would be an easy thing to incorporate in the future!). Also more convenient because we had constant access to our vehicle, which was important to us to be able to go visit different parts of the national park. However, we really loved our stay at this hotel, especially how unique it was and friendly the people were. Yes, the parking situation was a little silly, but I definitely do recommend! :)"

"Front desk staff was very friendly. Had a dog in the room next to us and it barked every time the door was closed. "

"New"

"I have literally never felt so good about staying in a hotel before. I was hesitant to book after my previous hotel experience. But man. I was blasted by the most wonderful smell in my hotel room, the amenities were nice, the staff was wonderful and understanding... The food is absolutely incredible. It's been only one of the few hotels I've seen where the juice machines at breakfast work. The biscuits and gravy, muffins, bagels were all good. There was generous cereal and oatmeal selection.. and MAAAN what I would GIVE to have those pancakes again. If you love yourself you will book a night here. "

"Breakfast was great, the staff was extremely helpful and great with our football kids"

"The location was great. There was some sort of carnival at the mall and plenty of places to shop and visit in the area. The only down fall our the noises that prevent you from sleeping, trains and people walking pass your door. "

"Great space and had everything we need to cook and make breakfast daily. "

"The room was spotless and clean , slept very good!"

"Good place for a one night layover....liked it "