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Castletown Hotel

3.0 star property
Start the day with a hearty breakfast, explore the historic district, then enjoy classic arcade games or relax on the hotel's inviting terrace.

Choose dates to view prices

Castletown Hotel, in the heart of the historical district, offers a genuine retreat. Guests enjoy breakfast and dinner at the Main Restaurant, arcade games, and a relaxing terrace. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
The current price is AED 388
AED 465 total
includes taxes & fees
28 May - 29 May

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 408 reviews
The price is AED 461
AED 554 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Castletown Hotel pet-friendly?

Yes, Castletown Hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Castletown Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Castletown Hotel on 28 May 2026 start from AED 388, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Castletown Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Castletown Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Castletown Hotel located?

This family-friendly Thurso hotel is located near the airport, 0.7 mi (1.2 km) from Dunnet Bay Beach, and within 6 mi (10 km) of Dunnet Bay Distillery and UHI North Highland - Environmental Research Institute. Scrabster Ferry Terminal and Mary-Ann's Cottage are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 250 out of 463 reviews
Rating 8 - Good. 145 out of 463 reviews
Rating 6 - Okay. 48 out of 463 reviews
Rating 4 - Poor. 13 out of 463 reviews
Rating 2 - Terrible. 7 out of 463 reviews

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here in the last 7 months and I think this place is top notch. From the extremely helpful and friendly staff, to the incredible breakfasts included with our room and the excellent dinners we purchased in the evenings, to the superb communication by hotel staff, and the clean and comfortable rooms…I will certainly be back in the future. I’d love to see whoever is running this business teach these principles of professionalism and attention to detail to larger chains because they just get it! Eric Slivoskey
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dervin

Liked: Cleanliness, staff & service, amenities
Me and wife had a 1 night stay hotel was very nice our room was nice and clean staff where excellent and made you feel welcomed food was excellent average priced and nice portions the price we payed for 1 night included a excellent breakfast was brilliant
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great little hotel nice rooms, good breakfast, friendly staff, not much in the immediate area, but enjoyable stay comfortable beds etc would go back again
Stayed 1 night in Oct 2025
Verified

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room and yummy breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Was a nice touch having biscuits on the tea tray. The staff were excellent. Special shout out to Michelle who made sure our stay was special. The breakfast was fantastic. Fresh fruit available. The hot stuff was good to perfection. We did have evening meals aswell which were also excellent and a great choice and really good value. Parking was available and if the car park was full, there is availability on the street
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, with delicious food and fantastic staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Suzanne Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good Room comfortable and clean Staff very friendly and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel staff friendly food 1st class
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as it should be. Good value for money.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, helped with our vegan requirements. Pet friendly and easy parking. Not far from Gills Bay Orkney ferry.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

william

Liked: Property conditions & facilities, room comfort
From checking in to our check out the service was excellent the staff were very friendly and attentive throughout
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Stirling close to the old time jail and many dining options - I would stay here again
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Everyone in the Castletown team could not do enough for us, welcoming and helpful. The room was spacious and clean. The bed was very comfortable. The breakfast and evening meal were excellent. Our second stay, and will stay there again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Castletown Hotel, would highly recommend to others! Very clean, staff were lovely, food was amazing! Best stay we had along our NC500 journey.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was easy. Staff were friendly and helpful. Room was dated with very small bathroom and shower cubicle, but the shower itself was great. Dinner was very good. Breakfast was tasty with lots of choices in the buffet. Bowl of natural yoghurt along with 7 bowls of fresh fruit to choose from!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean room Friendly staff Value for money Yummy breakfast
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Chi Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent breakfast and fresh food/fruits. Clean and helpful staff.
Stayed 1 night in Apr 2025
Verified

8/10 Good

GARY

Liked: Cleanliness, staff & service

Castletown hotel

This hotel was amazing the staff couldnt do enough for the guests. Food was brilliant and huge portions. I wouldnt hesitate to return to this hotel.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel was perfect. The room we were in had history too, the McCartney Room. The breakfast was self serve of good quality, the hotel is a little dated, but it’s been around a while.
Stayed 1 night in May 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cheerful host, a comfortable bed, a lovely room and an excellent breakfast. I would recommend to all
Stayed 1 night in Apr 2025
Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to the Scrabster ferry to Orkney. We walked to a nearby nature trail and down by the sea. So much history in this area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. The staff was so friendly and helpful. Great restaurant. Mostly modern rooms/bathrooms. Quiet and relaxing atmosphere. Parking is limited so get there early.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant night in the highlands.

A lovely little hotel for a one night stop. Staff were all lovely and friendly. Our room was pleasant, on the ground floor, very clean with a comfortable bed. We ate in for dinner which was very good, good choice, also choice for vegetarians, and the portions were very good. Breakfast was a simple but good buffet. Very happy with our stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Overnight stop for NC500, lovely staff, great food and drinks. Definitely recommended.
Stayed 1 night in Apr 2025