"The bathroom was dated but functional. Room needed a deep clean."

"Our room with a view was clean and functional. It was showing some signs of 'old age' with a bit of plaster coming off the ceiling and dated furniture but the hotel is undergoing a lot of refurbishment and modern furniture would probably not be in keeping in an older building. The staff were very friendly and helpful. Breakfast was good as was the bar facilities. The restaurant was pleasant and the menu typical Greene King. As we visited as foot passengers via Wightlink the key factor for...

"From the start my honest opinion Staff were very welcoming and helpful Food was doscusting dot eat there walk 2 minutes around the corner and grab something decent we ordered starters was cold Main course took 50 minutes to arrive and only because we reminded the staff we hadn’t received it strangely it then came 1 minute after obviously it was stood there waiting my meal was freezing and dry it was the mixed grill my wife had gammon it as raw in the middle I will upload a picture So fancied a...

"Difficult review. On the one hand, perfect location, great view, good bed, very helpful staff and nice food. On the other hand, the room was very uncomfortable. Unbearably hot with windows that only open a crack. Very low sloped ceilings in about half the room (which was already tiny). Okay if you're under 5 foot five. At 6 foot 2 my partner hit his head several times, jarred his back ducking to avoid hitting his head and had to bend over backwards to use the toilet. The room was very...