6/10 مقبول
Rachelle
22 نوفمبر 2025
Really like ikebukuro area. The hotel itself I probably wouldn’t stay again. The location was great in relation to attractions and being walkable. The 7-11 was 2 mins away. The hotel itself looked nice in the entry way. The rooms were old. We stayed at the bigger room (which is still small) with a queen bed. We had 2 small pillows each (not even standard size pillows) Our toilet was leaking on the base. I wondered why it had staining after we came back into the room. I didn’t say anything to the desk cuz we were checking out the next morning. We used their luggage service, the front desk recommended a site. As I was going through the process it wasn’t what I had requested. It was also costing us $100 CAD when people tell me it should only cost around $60. I was also told by friends the process and it didn’t seem like it was the same. Sure enough when I questioned the service date, the front desk person seemed annoyed but knew exactly what I was asking for (the cheaper service) which btw turned out perfect. Our luggage arrived at our new hotel on time. It was off putting to be upsold for service that is essentially the same.
Rachelle
أقام 4 ليالٍ في شهر نوفمبر عام 2025