Extremely nice hotel, although it is equivalent to a typical opulent western hotel such as the Waldorf Astoria or similar. If that’s to your taste then you’ll love it. It’s very much a western hotel with staff all speaking English rather than Japanese, which was very different from other hotels we stayed at on our trip. The level of service was honestly a bit much for us, but this is purely a matter of personal taste. Our room was spacious and well appointed, even having a Norwegian chair and ottoman and a large bathroom with full shower and separate tub. Many complimentary items were included, and staff were always available to help. The hotel itself has a shopping arcade and many fine restaurants on premises but you are also located in the lovely Ginza district, and less than 15mins walk to the imperial palace. Overall a great hotel, but perhaps not to everyone’s taste. It was a bit too much for us. Being waited on hand and foot is not really our style. But for guest that prefer this level of service, you likely won’t find a better example of it anywhere else in Japan.
