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Rakuten STAY Tokyo Asakusa

2.5 star property
Hotel in Tokyo, near Tokyo Skytree

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Photo gallery for Rakuten STAY Tokyo Asakusa

Exterior
1 bedroom, blackout drapes, free WiFi, bed sheets
1 bedroom, blackout drapes, free WiFi, bed sheets
Twin Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 12.2 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking (Lower Floor, No View)

1 bedroom, blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (Lower Floor, No View)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Separated Bath and Toilet, Non Smoking

Twin Room, Separated Bath and Toilet, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Twin Room, Separated Bath and Toilet, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Separate bathtub and shower
Deep soaking bathtub
  • 15.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 13.8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Okaimono-Panda Room/ Twin Room A, Non Smoking

Okaimono-Panda Room/ Twin Room A, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Okaimono-Panda Room/ Twin Room A, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 13.8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Okaimono-Panda Room/ Double Room, Non Smoking

Okaimono-Panda Room/ Double Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Okaimono-Panda Room/ Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 12.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Okaimono-Panda Room/ Twin Room B, Non Smoking

Okaimono-Panda Room/ Twin Room B, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Okaimono-Panda Room/ Twin Room B, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Deep soaking bathtub
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
2-16-6 Azumabashi, Sumida, Tokyo, Tokyo, 130-0001

What's nearby

  • Tokyo Skytree - 9 min walk - 0.8 km
  • Kaminarimon Gate - 9 min walk - 0.8 km
  • Sensoji Temple - 11 min walk - 0.9 km
  • Ueno Park - 3 min drive - 2.7 km
  • Tokyo Dome - 6 min drive - 5.6 km

Getting around

  • Honjo-azumabashi Station - 3 min walk
  • Tokyo Skytree Station - 8 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪展望ラウンジ アサヒスカイルーム - ‬4 min walk
  • ‪Deus Ex Machina - ‬4 min walk
  • ‪松屋 - ‬3 min walk
  • ‪むうや - ‬2 min walk
  • ‪ゆで太郎 - ‬3 min walk

About this property

Rakuten STAY Tokyo Asakusa

Hotel near Tokyo Skytree
A short walk from Sensoji Temple, Rakuten STAY Tokyo Asakusa has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Bike rentals, an elevator, and smoke-free premises
Room features
All 50 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Flat-screen TVs with digital channels
  • Refrigerators, heating, and limited housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

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Exterior

Tosei Hotel Cocone Asakusa

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9.0 out of 10, Wonderful, 711 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Tokyo Asakusa Hotel
Rakuten STAY Tokyo Asakusa Tokyo
Rakuten STAY Tokyo Asakusa Hotel Tokyo

Frequently asked questions

Is Rakuten STAY Tokyo Asakusa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rakuten STAY Tokyo Asakusa?

Rakuten STAY Tokyo Asakusa doesn't offer parking.

What time is check-in at Rakuten STAY Tokyo Asakusa?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Tokyo Asakusa?

Check-out is at 10:00 AM.

Where is Rakuten STAY Tokyo Asakusa located?

Located in Sumida, this hotel is within a 15-minute walk of Tokyo Solamachi, Tokyo Skytree, and Sensoji Temple. Ueno Park is 1.9 mi (3.1 km) away. Honjo-azumabashi Station is only a 3-minute walk and Tokyo Skytree Station is 8 minutes.

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Rakuten STAY Tokyo Asakusa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 119 reviews
Rating 8 - Good. 36 out of 119 reviews
Rating 6 - Okay. 21 out of 119 reviews
Rating 4 - Poor. 19 out of 119 reviews
Rating 2 - Terrible. 7 out of 119 reviews

7.8/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

SIU SHU EDDIE

Liked: Cleanliness, amenities
Worth return
Stayed 2 nights in May 2025

2/10 Terrible

Duke

Disliked: Cleanliness, staff & service
No staff service support when you need room cleaning or trash service. Bad customer service
Stayed 11 nights in May 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very easy to use and convenient location for anyone wanting to go to Skytree or usd the Asakusa line. Only negatives were having all the lights connected to one switch, and finding some receipts and postcards from previous guests under the mattress.
Stayed 2 nights in Jan 2025

6/10 Okay

Jannie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No staff, no assistance. Annoying check in process.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

False alarm on Sunday morning

The false fire alarm made for a rude awakening on Sunday morning. It wasn’t the fault of the hotel, yet I hope the hotel’s cameras caught the culprits.
Stayed 1 night in Jan 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved my stay here, check in was seamless, room was very clean and just the right size for one person and the area was quiet and convenient to get around. Would love to stay here again when I’m back in Japan :)
Stayed 5 nights in Feb 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and greay location.

I enjoyed my stay here at Rakuten stay in the okaimono panda room. The only small issue i had was the ac would drip on me at night when i was sleeping. Everything else was really nice. Great area to stay in. I'll definitely book here in the future.
Stayed 13 nights in Jul 2024

10/10 Excellent

Kar Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute room decoration. Clean and comfortable
Stayed 3 nights in Jun 2024

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
good for solo travellers
Stayed 6 nights in Oct 2023

10/10 Excellent

Gian Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but a lot of comfort, very fast check-in and check-out procedure

6/10 Okay

YAT FUNG

Disliked: Cleanliness, staff & service, property conditions & facilities
No towel change, difficult checkin
Stayed 2 nights in Aug 2024

8/10 Good

Kin To

Liked: Property conditions & facilities
Pirce is affodable, location is not that good. Its too noisy at morning time and easy to hear the room you lived behind. The good things are its new, enough spaces and use passworld lock.
Stayed 11 nights in Mar 2024

6/10 Okay

Wong Kin

Never received check in email Had difficulty when self check in
Stayed 1 night in Apr 2024

4/10 Poor

Wirin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is good but how do they expect foreigner to get through the glass entry who have no phone service. I was never emailed a gate password.
Stayed 14 nights in Jul 2023

6/10 Okay

Bisma

The things I liked about the hotel are that it was super convenient, safe and had easy access to public transport. It’s also in the heart of Asakusa and therefore close to some of the popular tourist spots such as Senso-ji temple. However, I must say that there was no active staff working in the hotel - no staff at the reception so whenever we had issues we had no one directly to speak with. We had issues with AC in our room and had to go down to the lobby area to call through tablets to speak to someone and that someone was not even the direct management person. So it made the whole situation even more difficult. But in the end, we got another room and the issue was resolved.
Stayed 7 nights in Jul 2023

4/10 Poor

Verified traveler

Disliked: Staff & service

Sub-par

Room was pretty clean, but things like the shower curtain were stained and there was a stain on the carpet. When contacting the hotel support through email, they weren’t as gracious or accommodating when I asked for my room to be cleaned, and asked me to leave the room for an 8 hour window, from 8 AM to 4 PM. Not sure if that was appropriate, considering I paid for the room and had to leave for basically the whole day from really early in the morning, just because I asked for the sheets to be changed? Felt like they were punishing me for asking. When I wanted to book another night, they were pretty rude and unhelpful, telling me to simply book on my own (which would mean checking out, checking in after 3 PM and being in a new room). Seemed like they didn’t understand the convenience of extending a stay means I don’t want another room. I guess you get what you pay for with this place. If you want better hotel service and better support, I wouldn’t suggest staying here. If you like to be left alone, don’t plan to stay in your room at all, with little amenities, then this place is doable.
Stayed 11 nights in May 2023

6/10 Okay

Tommy

Liked: Cleanliness
Disliked: Staff & service
Pros: 1. Close by Skytree & Asakusa 2. Restaurants are nearby including Sushiro, Tokyo Sumidagawa Brewing, Muya and etc. 3. The Closest train station is Honjo Azumabashi [A3 exit] 4. Room is clean. There's Nescafe pod, electric kettle, cups, toothbrush, hair dryer. No microwave 5. There's 24 hrs coin laundry nearby and is called コインランドリー - 2 Chome-3-3 Azumabashi, Sumida City, Tokyo 130-0001, Japan. No detergent needed since the washing machine comes with it. 300 yen per wash Dryer - 100 yen for 10 min & you will need at least 30 to 40 min. Cons: 1. No room service by staff - For 8 days, there was no fresh sheet or towel 2. Called the phone number regarding with the fridge that got no power, they sent me email instead. Until my friend who know how to speak Japanese & they finally come fix it. A button on the wall with Jap writings on it fixes it. 3. The fridge is moldy. I think the previous person got the same issue but they didn't need it. I had to clean it with disinfected wipe before using. 4. Didn't receive the door code the night before. Until I realized they sent it to me over the email few hours before my arrival in Narita. 5. Make sure you know your reservation number beforehand, you need it to check in and check out on the tablet. 6. When you use the hotel tablet to call them, the line is usually busy and tell you to call back at later time. 6. It's hard to understand the staff over the phone. But if you know Japanese, you should be fine.
Stayed 7 nights in Apr 2023

8/10 Good

カヨコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
窓からスカイツリーが見えて、夜はキレイだった。
Stayed 1 night in Jun 2025

10/10 Excellent

Yuuka

Liked: Cleanliness
とても清潔で綺麗でした！パンダさんの壁も可愛かったです！
Stayed 1 night in May 2025

8/10 Good

Toshio

Liked: Amenities, property conditions & facilities
非対面なのはいいですがチェックインのタブレットのインターフェースは大きな人の手だと押しにくく、また持たないと入力しにくい高さなので改善して欲しい。 気が付かなかっただけかもだけど、髭剃りや、ヘアセットスプレーなどあれば助かります。 エアコンも良く聞いていたし熱い夏は快適かと思います。
Stayed 1 night in May 2025

8/10 Good

展子

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
鍵をなくす心配がない。 ベッドと壁の隙間にほこりがあった これさえなければ、お値段相当のホテルです
Stayed 1 night in May 2025

8/10 Good

Yuji

Liked: Cleanliness, staff & service
立地も良く便利な場所でした。建物や部屋も綺麗です。バスタブが大きく洗い場があるのがよかったです。ツインの部屋でしたが、大きさは必要最小限です。最初の部屋は洗面台の排水が遅く、何か詰まっている感じでしたが、電話でコールセンターに連絡しルームチェンジしてもらいました。有人レセプションに比べ少し手間がかかりましたが、対応は良かったです。
Stayed 1 night in May 2025

8/10 Good

Misaki

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

アツコ

Disliked: Staff & service, property conditions & facilities
場所的には便利でいいけど近くにコンビニなく施設内に自販機も見当たらない。あるなら表示して欲しい。ドライヤーが壊れてた。コーヒードリップも壊れてた？使い方の説明がなくスマホで検索したがドリップできず壊れてたと思う。過剰サービスは望まないがもう少し親切な表示や説明があってもいいと思う。結局スカイツリーまで行きコーヒーを飲んだ。
Stayed 1 night in May 2025

4/10 Poor

HIDEKO

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
水回りを改善していただきたいです アクセスは非常に便利でした
Stayed 2 nights in May 2025