Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from property
View from room
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
The current price is AED 727
AED 923 total
7 Jul - 8 Jul

Room options

Available filters for rooms
Showing 42 of 42 rooms

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • 38 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • Park view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • City view
  • 20.5 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A banquet hall, 1 meeting room, and a 24-hour front desk
  • Smoke-free premises, a vending machine, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 7 July 2025 start from $251.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1135 out of 1635 reviews
Rating 8 - Good. 351 out of 1635 reviews
Rating 6 - Okay. 87 out of 1635 reviews
Rating 4 - Poor. 36 out of 1635 reviews
Rating 2 - Terrible. 26 out of 1635 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in May 2025

10/10 Excellent

Donald

Nice hotel to stay.
Stayed 5 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Great Location and very nice staff
Stayed 3 nights in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

LIoba

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staffs
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location to experience Tokyo city life
Stayed 6 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean
Stayed 4 nights in May 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station to get around Tokyo and plenty of restaurants and shopping in the area
Stayed 4 nights in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was incredible, small accommodations made our trip very convenient and enjoyable!
Stayed 2 nights in May 2025

10/10 Excellent

Naisha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful. The location for us was perfect. Very close to shopping, eating and train station. Would definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amar Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short but comfortable stay overlooking all of Shibuya. Decent breakfast spread.
Stayed 1 night in May 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and helpful staff. Very accommodating property. We’ll stay here again next time!
Stayed 5 nights in May 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
A very professional staff and always a well kept hotel.
Stayed 10 nights in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel rooms provided to us was spacious and clean as opposed to other reviews. Wonderful staff, too!
Stayed 4 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Amenities
The hotel is at a central location al that gives one access to the transportation, shopping, dining, and walking g. This s at the heart of Shibuya!
Stayed 5 nights in May 2025

10/10 Excellent

Fernando

Location! Location! Location! Stay AT Shibuya Crossing and AT Bus stop to both airports and AT Shibuya Metro Station
Stayed 2 nights in May 2025

10/10 Excellent

Sheava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by a train station. Comfortable beds, very clean, friendly staff, overall loved our stay! Will be definitely staying here again given the chance.
Stayed 6 nights in Apr 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the best place to stay in this area. Everything is so convenient and everyone is super helpful… totally recommend
Stayed 3 nights in Mar 2025

6/10 Okay

Ashley

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Easy access to Shibuya Station. Lots of shopping and food in the area. Hotel is nice. Rooms are showing their age a bit.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Next to train station. Very friendly and helpful staffs. Very clean rooms.
Stayed 7 nights in May 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service
Good hotel in Shibuya area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lai Shan Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in May 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for dining, shopping, attractions. We love it. All the staff are so friendly & helpful. We have a nice view from our room too.
Stayed 5 nights in May 2025