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Loto Azul Resort and Spa

3.5 star property
Travelers find tranquility with aromatherapy treatments and outdoor pool relaxation at this resort near Central Square, where designer shopping awaits on return

Choose dates to view prices

Located near Saint Francis of Assisi Church and Museum Joaquin Arcadio Curroc, Loto Azul Resort and Spa offers a peaceful retreat with a sauna, steam room, outdoor pool, aromatherapy, and on-site designer stores. WiFi in public areas and extended parking available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
The current price is AED 406
AED 487 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Loto Azul Resort and Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Loto Azul Resort and Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Loto Azul Resort and Spa on 24 May 2026 start from AED 406, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Loto Azul Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Loto Azul Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Loto Azul Resort and Spa?

Check-out is at noon.

Where is Loto Azul Resort and Spa located?

Located in Otumba, this spa hotel is within 2 mi (3 km) of Saint Francis of Assisi Church, Central Square, and Museum Joaquin Arcadio Curroc Valle de Bravo. Valle de Bravo Dam and Valle de Bravo Archaeological Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 198 out of 387 reviews
Rating 8 - Good. 104 out of 387 reviews
Rating 6 - Okay. 52 out of 387 reviews
Rating 4 - Poor. 24 out of 387 reviews
Rating 2 - Terrible. 9 out of 387 reviews

Reviews

Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified

8/10 Good

Alfredo Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities. Some upgrades in the room would be convenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025
Verified

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
No comments.
Stayed 5 nights in Jun 2023
Verified

4/10 Poor

Paola

Liked: Cleanliness, staff & service
Overpriced. We were assigned a tiny room with no privacy. The curtains did not close all the way allowing a direct view of the bathroom and bed. Knees touched wall when using the toilet. For $150 USD definitely not worth it. This hotel should be $70 USD max.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia. El personal es muy amable y atento en todo momento.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joel David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, excelente servicio, vale toda la pena.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, muy recomendable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un hotel que vale mucho la pena; además la relación del costo con lo que ofrece, ecede todas las expectativas
Stayed 1 night in May 2026
Verified

8/10 Good

LUIS FABRICIO

Liked: Cleanliness, staff & service
Muy bien pero requiere una remodelacion
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erika Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Muy recomendación, regresó
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba impecable, el tamaño del baño reducida, la temperatura de la alberca era la adecuada. Los alimentos muy sencillos y falta de sazón pero no está tan mal.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nos salió una cucaracha entendemos que es por la naturaleza
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actualmente la entrada al hotel está problemática ya que está en reparación la careta asfáltica y hay que dar una vuelta por callecitas . Pero el hotel bien !
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Disy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
en si fue tranquilo sin embargo el personal del lugar era muy poco empatico con loshuespedes
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo súper bien
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

ALBERTO

Liked: Cleanliness
Creo que les falta un mejor servicio, el hotel sabía que hay trabajos del municipio que afectan la entrada al hotel ( no se puede entrar ) y caminando se puede entre las maquinas y el cascajo . creo que deberían de haber avisado antes de que hiciaramos la reservación. ta,mbien deberian de avisar que las habitaciones se encuentran en subiudas y bajadas que para las personal adultas mayores si se les complica un poco recorrer el hotel. . El precio me parece alto en comparación con lo recibido. Lo pensaría para regresar...
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención por parte del personal y la habitación en excelentes condiciones
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jorge Eduardo de la Cruz

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable, la habitación estaba limpia sin embargo olía a humedad, considero falta ventilación, la ventaja es que son habilitaciones separadas.
Muy bonito lugar.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Esta lejos del centro, para que no haya restaurante entre semana
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
La habitación estaba impecable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

José

La habitación estuvo
Stayed 2 nights in Dec 2025