Find all hotels by Vincci in Torrepalma

"The location was amazing. It was near all major sites. Staff were friendly and rooms were clean"

"I wish I was able to spent more time than one night here. It was quirky and beautiful. Close to downtown within the old town. "

"**DO NOT STAY HERE IF YOU ARE BLACK** I was really excited about my first trip to Spain. I was there for a conference, but my experience at this hotel was derailed the moment I interacted with the front desk staff on Wednesday at about 10:30 AM (3/5). I had made a mistake with my reservation. I thought I had booked a room with three beds because there was an extra person traveling with me. When I realized the confusion, I tried to correct it and agreed to pay any additional fee if needed. However, I was confused because it seemed like they wanted to charge me per day for a bed that I believed I had already paid for. There was clearly a language barrier. I do not speak Spanish well, and the employee assisting me did not speak English very well. Instead of trying to resolve the misunderstanding, she became visibly upset and rude. She rolled her eyes, refused to get a manager when I asked, and even laughed in my face while standing with three other employees. No one corrected her behavior. We had just arrived after a 10-hour flight and asked about early check-in. She said no, yet I watched several other people with suitcases get checked in and go to their rooms while we had to wait until 2 PM. I was also not allowed to complete my transaction and receive my room key later. Another gentleman later helped me finish the process once I was finally able to get to my room. During payment, I asked if I should pay in euros or American dollars. The agent assisting me was unsure "

"Excelente estadía . Staff muy amable . Locación la mejor "

"Hotel is comfortable, clean and central. Staff are very accommodating and extremely helpful."

"Cool hotel, clean and comfortable!"

"The hotel is an excellent value for money. The rooms are great, people are friendly and Breakfast is outsranding"

"The staff were great when we checked in. Traffic was very busy and we were a little fatigued when we arrived. David was kind enough to park our car and deliver our luggage to our room. We offered complimentary drinks at the bar which we greatly appreciated. Our room was very clean and spacious. The location of the hotel was perfect! We were right in the heart of the historic center of Seville which made it easy to move about to all the points of interest. The front desk staff were patient to help us map out our itinerary as to how to go about seeing the points of interest. We would highly recommend this hotel to sat at."

"Super convenient- incredible hospitality- the young woman at the front desk helped my parents so much on their tour- thank you ! Thank you ! "