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Explora en Torres del Paine

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Luxury
5.0 star property
9.4

Exceptional

Elegance by Salto Chico Falls

Surrounded by the breathtaking beauty of Salto Chico Falls, this luxury boutique hotel boasts elegant architecture and serene gardens. Indulge in the on-site spa, indoor pool, and horseback riding adventures, while enjoying premium bedding, private indoor spa tubs, and 24-hour room service.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Free airport shuttle

About this property

Explora en Torres del Paine

  • Luxury boutique hotel near Salto Chico Falls
  • Located close to Salto Grande, Explora en Torres del Paine provides a free breakfast buffet, a free roundtrip airport shuttle, and a garden. Adventurous travelers may like the horseback riding at this hotel. Treat yourself to a body wrap, a massage, or reflexology at the onsite spa. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An indoor pool along with pool umbrellas and a lifeguard on site
    • Free self parking
    • A banquet hall, tour/ticket assistance, and massage treatment rooms
    • A 24-hour front desk, a gift shop, and a porter/bellhop
  • Room features
  • All 50 individually furnished rooms offer comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and pillow menus.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with jetted tubs and rainfall showers
    • Wardrobes/closets, separate sitting areas, and heating

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Explora en Torres del Paine have a pool?

Yes, this property has an indoor pool.

Is Explora en Torres del Paine pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Explora en Torres del Paine?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Explora en Torres del Paine?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Explora en Torres del Paine provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9:30 AM–3:00 PM on request.

Are there all-inclusive benefits at Explora en Torres del Paine?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Explora en Torres del Paine located?

Situated on the riverwalk, this all-inclusive hotel is steps from Salto Chico Falls, and within 9 mi (15 km) of Salto Grande and Torres del Paine National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

10

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
It’s a great property with a fantastic location. The guided tours are excellent. Let down a little by slightly tired rooms. Hotel need a refresh but staff and location are the best!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marilene

Liked: Cleanliness, amenities, property conditions & facilities
Great staff at Explora, with expert guides for excursions. Everyone was very helpful and friendly. Rooms were very comfortable. Food was delicious. Spa, pool, jacuzzi, sauna and steam room were the perfect reward after strenuous hikes.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location and staff.

Amazing experience in Explora Torres del Paine. The location is perfect, and the staff were amazing. Would definetly recommend the hotel and are already planning a new trip there in the future. Congradulations to all staff members for making us feel so good all the time we were there.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
This was an amazing place. The staff are very nice and accommodating. Rooms are spacious with incredible views of the mountains and the lake. Exploration guides are knowledgeable, and the hotel really works hard on creating truly personalized experiences for hiking and horseback riding. The food was superb with unique and delicious dishes. We loved the entire experience and plan to come back soon to another Explora.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Semira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views

Amazing views. Great guides. Marisol, the manager is an absolute delight. Great option for hikers and families with different skill levels.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Service and beautiful scenery
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

nanlin

Liked: Cleanliness, amenities, property conditions & facilities
The view is incredible as advertised.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

LUCIA

Disliked: Amenities
I didn’t like the Spa. Too far way from the hotel.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en explora es excelente. Habitacion, limpieza, personsl, spa. Me encantó el jacuzzi exterior
Stayed 4 nights in May 2026
Verified

10/10 Excellent

robert

Yes
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Dulcimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Magnífica. Atendimento perfeito. Funcionários e guias muito bem treinados. Alimentação, bar, passeios, tudo de excelência e elegância.
Vista da janela do nosso quarto.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectaculares vistas y ubicación
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I think this is what a six-star hotel is like

The hotel is in the middle of the park, and all the activities are within short distance. If you are into trekking and exploring Patagonia, this is for you. The hotel has activities and excursions fitting all ages and abilities; and there are lots of activities to choose from. You always go in small groups with a guide, and their guides are young, energetic, friendly and really know their park well. The food at the restaurant is right up there with high end restaurant in cities. The hotel staff is friendly and very helpful; I had problems with airline coming in, and they would help track everything down, gave me update everyday until everything was sorted. Being all inclusive, you really just need to bring your clothes and trekking shoes (they provide trekking poles too) and you are all set. They even give everyone a water bottle as a welcome gift.
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch everything. The views, the staff, the food. Loved it.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Dr. Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Customer Service

Amazing customer service
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous from beginning to end. See tripadvisor for more detailed reviews about this fabulous place.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and facilities. Organization of activities was chaotic and needs to be overhauled.
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view!

The most beautiful view from any hotel I've ever been. I wish I could give it 5 stars, but for the price, I was expecting perfection and I found the food just okay, the restaurant service lacking, and just not up to the standard one would expect for the price. The guides were enthusiastic and most were extremely knowledgeable.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar mágico!! Ubicado en uno de los rincones más hermosos del planeta..
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is it just me ....

Or do other people hate giving feedback too. Hotel V good.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Vacation

Amazing place with very attentive and friendly staff. The views from every room are stunning. Lots of activities carefully crafted to each person’s interest and skill level. Definitely worth a stay.
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not bring your kids, you will spoil them!

I backpacked through Chile 8 years ago, and one of the highlights was trekking the W in Torres Del Paine. It was a tough 4 days, but the views along the way was breath-taking. This time around I decided to share my wonderful journey with my wife. Much has changed in the past 8 years. There was a fire that wiped out most of the trees around lago Puehoye, and lago Grey, and now you need to reserve months ahead of time for a place in the refugios. I didn't know about the latter part so the only last minute solution was to book a hotel room at the Explora. We had no idea what to expect, buy oh my were our expectation exceeded! From the very minute you arrive you know you are in good hands. The GM greeted us at the door and helped us find a guide to plan our excursions. We wanted to trek on Grey Glacier, with is a service offered by another company, but Explora helped us book the boats and arranged the transportation. Another great aspect of staying at the Explora is the wonderful people (not your average backpackers) you will meet. The activities they arrange really brings everyone together and at the end of your stay you will feel so at home and made so many friends that you don't want to leave. I'm defiantly not taking my children here, they make it way too easy. My kids will have to do it the hard way so they can truly appreciate the wonder that is Torres Del Paine.
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un emplazamiento excepcional

Algo fantástico, todos los días teníamos excursiones planificadas a lugares más increíbles los unos que los otros. Los guías son simpáticos, alegres, profesionales y de muy buen nivel educativo. Los desayunos fueron excelentes, las comidas muy buenas, muy orientadas a la comida saludable y a no comer demasiado. Sin embargo se podía repetir cualquier plato. Los tragos del bar son un poco sencillotes, después de las largas caminatas uno podría tener cosas mejores. La pileta es de un diseño impresionante, bellísimo y muy agradable, así como el sauna y los yacuzzi interiores y exteriores. También uno puede bañarse en el río, cuya agua es realmente fría. Los caminos en el parque nacional no están bien mantenidos. Se intenta mantener una imagen de virginidad, pero hay mucha gente caminando. Para eso sería mejor dejar de lado la ficción de que son senderos minimalistas y casi sin gente y poner un poco de energía en mejorarlos. El catamarán del hotel es muy bueno y útil para las excursiones, así como la espléndida caballeriza y los caballos de distinto nivel.
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium outdoor experience

Excellent in all regards.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very good location very good view and all activities are well organized. Food are also very good. But it is expensive. :)