Located in Toulouse City-Centre, a neighborhood in Toulouse, Hotel Innes by HappyCulture is near a metro station. Basilica of Saint-Sernin and Fondation Bemberg are local landmarks, and some of the area's activities can be experienced at Banks of the Garonne and Ramier Park. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum. Visit our Toulouse travel guide
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000
What's nearby
Garonne
5 min walk - 0.4 km
Basilica of Saint-Sernin
6 min walk - 0.6 km
Capitole de Toulouse
9 min walk - 0.8 km
Place du Capitole
9 min walk - 0.8 km
Place Wilson
8 min walk - 0.7 km
Getting around
Jeanne d'Arc Metro Station
3 min walk
Toulouse Matabiau Station
8 min walk
Blagnac Airport (TLS)
21 min drive
Restaurants
Décapsule Club
4 min walk
Starbucks
8 min walk
L'Entrecôte
6 min walk
Brioche Dorée
4 min walk
Pizza Hut
4 min walk
About this property
Hotel Innes by HappyCulture
Upscale hotel located in Toulouse City-Centre
Hotel Innes by HappyCulture provides amenities like a free daily manager's reception and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self parking (surcharge), and laundry services
A front-desk safe, a 24-hour front desk, and multilingual staff
A TV in the lobby, tour/ticket assistance, and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Innes by HappyCulture include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
Bathrooms with tubs or showers and free toiletries
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Secured self parking on site (EUR 10 per night)
Limited onsite self parking (max 1 space per unit)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
A bar/lounge
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Things to do
TV in common areas
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
7 floors
At least 80% organic food
Baroque architecture
Built in 1986
Communal living room
Double-glazed windows
Eco-friendly cleaning products used
Locally sourced food prioritized
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Smoking not allowed
Some LED lighting used
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Free bottled water
Room service
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
Secured self parking fee: EUR 10 per night
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property class
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Hotel Innes by HappyCulture pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Hotel Innes by HappyCulture?
As of 21 August 2026, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on 6 September 2026 start from AED 371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 10 per night. Limited spots are available.
What time is check-in at Hotel Innes by HappyCulture?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Innes by HappyCulture?
Check-out is at 11:00 AM.
Where is Hotel Innes by HappyCulture located?
Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Rue d'Alsace-Lorraine, Garonne, and Victor Hugo Market. Canal du Midi and Carmelite Chapel are also within 10 minutes. Jeanne d'Arc Metro Station is only a 3-minute walk and Jean-Jaurès Metro Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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