Summary:
Experience our elegant 3BR villa in the exclusive Tankah Bay. Take in breathtaking ocean views, relax on your private rooftop with plunge pool and BBQ, and savor family dinners on the terrace by the sea—all with the comfort of 24/7 security for a truly luxurious Caribbean escape. Relax and let our Guest Experience team craft unforgettable moments—whether biking, a golf day, or a special getaway, we handle every detail so you can simply enjoy.
The Space:
🏡 HOUSE LAYOUT
🛌 3 Bedrooms
• BR 1 & 2: King-size bed
• BR 3: 2 Queen-size beds
Each bedroom includes:
❄️ Air conditioning
👕 Closet
🚿 En-suite bathroom
🌙 Blackout curtains
🔐 Safe for your belongings
👥 Maximum occupancy: 8 guests
Rates may vary depending on the number of guests.
Guest Access:
📅 On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience.
🔑 Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance.
🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need.
Other Things to Note:
🚫 No Parties / Noise Policy
•Parties are strictly prohibited.
•Small gatherings require prior approval.
🔇 No loud music after 11:00 PM.
•Please respect neighbors, staff, and community rules.
🚔 Violations may result in a USD 500 fine, police involvement, or eviction.
💡 Energy Consumption
•Turn off A/C units, lights, and electronics when not in use.
❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste.
⚠️ Illegal Items
•Drugs and firearms are strictly prohibited.
🚫 Possession or use will result in immediate eviction and legal action under Mexican law.
🌴 Unexpected Events
•Tulum is a developing town; occasional power or water outages may occur.
These are beyond our control.
⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons.
•The company is not liable for interruptions caused by external providers or weather.
• Cleaning services
Please note that cleaning service is not included. However, if you would like an additional cleaning during your stay, we’ll be happy to arrange it for you. The service is available upon request at an extra cost of $70 USD per cleaning and includes fresh linens. Just let us know whenever you need it — we’re here to help!
🚫 External vendors are not allowed
For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.
•Please note that the street leading to the property is not paved and may be affected by weather conditions from time to time. As we are located in a private bay, this is the only access road to the property — part of the charm and tranquility of the area
Interaction with Guests:
✨ Guest Experience & Personalized Services ✨
Our Guest Experience team will reach out as soon as your reservation is confirmed to guide you before and throughout your stay, making sure you enjoy every moment without worries.
Your only task? Relax and be pampered. Whether it’s a sunset bike ride 🚲, a golf day ⛳, a unique tequila tasting, or a magical escape to hidden cenotes, we’ll plan every detail so you can focus on creating unforgettable memories.
🌟 Tailored Experiences
• 🚐 Private transportation – Comfortable, on-time transfers to the airport or any destination.
• 🌊 Exclusive excursions – Secret beaches, enchanting cenotes, and custom tours just for you.
• 💫 Romantic moments – Private dinners under the stars, yacht sunsets, and special surprises for your loved one.
• 🧘 Wellness & relaxation – Sunrise yoga, soothing massages, and spa experiences to connect with yourself and nature.
🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, always ready to assist and make your stay as special as you imagined.
