رحلات استجمام في تركيا من من AED 3,926

I stayed at Kremlin Palace Antalya for 6 nights, from 7–14 July. Overall, I had a mix of positive and negative experiences. Starting with the positives, the hotel's location is beautiful. Being surrounded by trees while also having direct access to the beach creates a unique atmosphere that makes you feel like you're in the mountains and by the sea at the same time. The food was good, and there were plenty of activities for children, making it a great choice for families. The evening entertainment and parties were also enjoyable and well organized. Unfortunately, there were several negative aspects that affected our stay. The biggest issue was the taxi service at the hotel. The taxi supervisor, Ahmed, was unprofessional and controlled all taxi arrangements. Guests could not easily get a taxi without going through him. We had to wait for more than an hour in the heat to get a taxi from the hotel to Konyaaltı Beach, and we were charged USD 60, which seemed excessively expensive. The way he spoke to tourists and managed the taxi service made the experience very unpleasant. Another disappointment was the staff at Pasha Restaurant. We found some of them to be rude, especially toward foreign tourists, which did not reflect the level of hospitality expected from a five-star resort. Finally, the rooms are quite old and in need of renovation. We also found many ants in our room during our stay, which was disappointing. The hotel has many strengths, especially its natural setting,

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Staff

The only issue is restaurant smell bad which make it very hard to eat there, and it’s definitely only for family with children not good for groups.

Overall it was a great experience…cleanliness & staff & food was excellent. Sad there was a cover charge in the 2 other restaurants other than the buffet, pub & Neptune bar!!(closed in the evening we believe) We are from Canada so all other All Inclusive resorts we have visited include EVERY restaurant. We filled in the questionnaire on leaving…a positive would be padded sun beds…we only lay out for 20mins during our whole time there😢 We were visiting Friends from Uk staying at the resort…Martin & John had a blast at archery at 4pm every afternoon. I used the gym facilities which were great.