"I'll start with the good then the terrible. Great locations, friendly staff, views, beach access. Terrible.. They put me in an ocean front room that had two small windows, then corrected it. Toilet would not flush the whole trip! maintenance had to constantly return to plunge it, Fire Alarm went off in our room and the staff was not even aware! my wife went down 4 flights of stairs in a bath robe for them to tell her her no Big deal, probably your shower water was too hot. when the maintenance...

"Reception check in was abysmal. Room not available. Staff member did not know what to do. After waiting in a queue for 30 minutes was not happy. Others in queue offered complimentery drinks. We were not. Room in end was 3 bedroom but no tv in main bedroom. Same on check out. Huge queue. One staff member. Never will return. View from rooms great. Excellent location. Such a pity about the staff"

"Saludos, El hotel excelente ubicación cruzas y esta el Bayside. Pero, el servicio pésimo, aunque la habitación este ready no la entregan hasta las cuatro. La salida es a las 11am, y te envían un mensaje qué de 10am a 11am tienen mucho flujo. Prácticamente te piden la entregues antes. El baño pequeño, te sientas y si doblas la cabeza choca con el lavabo. Hay que vestirse en el cuarto porque dentro del baño es imposible. La alfombra llena del polvo de pintura. Parece que esta recién pintado. La...

"The staff was not very friendly at the front desk."

"It was beautiful. We had a nice time. The shower was very slippery."

"We have stayed here twice now and love it!"