"It is a beautiful property, walking distance from the outlet. We loved staying there in a cabin. We were told by a staff that we couldn’t check in until the official check-in time, but when I asked another staff. I was told that the room was already ready and we could check in."
"It is a beautiful property, walking distance from the outlet. We loved staying there in a cabin. We were told by a staff that we couldn’t check in until the official check-in time, but when I asked another staff. I was told that the room was already ready and we could check in."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
It is a very amazing property. When you walk in the lobby is a bit outdated. But once you get into the guest room. It is amazingly clean. The staffs are all super friendly and the owners are amazing and very accommodating! Top notch!! Will definitely stay again if given the chance.
It is a very amazing property. When you walk in the lobby is a bit outdated. But once you get into the guest room. It is amazingly clean. The staffs are all super friendly and the owners are amazing and very accommodating! Top notch!! Will definitely stay again if given the chance.
It was perfect! The staff was beyond amazing, so helpful and accommodating. The room was clean and comfortable. The onsen was lovely. It was a very beautiful place to be. I can’t wait to go back☺️
It was perfect! The staff was beyond amazing, so helpful and accommodating. The room was clean and comfortable. The onsen was lovely. It was a very beautiful place to be. I can’t wait to go back☺️
Lovely atmospheric hotel nestled in the woods but only 10 min from the main station, with free shuttles running a few times a day. Comfortable, modern rooms. Very clean. Cute gift shop. A highlight was the delicious daily breakfast with some made-to-order options. Plenty of fresh vegetables from local gardens. I had the set menu for dinner one evening: Vegetable based menu, very clean and tasty. Beautiful garden-like setting. Private baths are available for free use. They are not...
Lovely atmospheric hotel nestled in the woods but only 10 min from the main station, with free shuttles running a few times a day. Comfortable, modern rooms. Very clean. Cute gift shop. A highlight was the delicious daily breakfast with some made-to-order options. Plenty of fresh vegetables from local gardens. I had the set menu for dinner one evening: Vegetable based menu, very clean and tasty. Beautiful garden-like setting. Private baths are available for free use. They are not...
A 5 star experience in a wonderful wooded area of the city. Striking design and great ambience combined with top level amenities, excellent food and friendly staff make the stay at this hotel an experience that I will always remember. Get ready to be spoiled when staying at this hotel!
Part of the amenities also includes plenty of parking and a free shuttle service to the train station.
A 5 star experience in a wonderful wooded area of the city. Striking design and great ambience combined with top level amenities, excellent food and friendly staff make the stay at this hotel an experience that I will always remember. Get ready to be spoiled when staying at this hotel!
Part of the amenities also includes plenty of parking and a free shuttle service to the train station.
Claudia
Reviewed October 24, 2026Reviewed October 24, 2026
This hotel just reopened in July 2016 as a Marriott and the rooms and facilities are brand new. It is far away from Karuizawa station and town if you don't have a car and the hotel shuttle is very very limited on what they will do for guests. We had good food in town and a nice day at the beautiful art park where the Sonnet restaurant is. People come to Karuizawa for golf and there are many golf courses to choose from. For upscale shopping or dining on the river Harunire is the place....
This hotel just reopened in July 2016 as a Marriott and the rooms and facilities are brand new. It is far away from Karuizawa station and town if you don't have a car and the hotel shuttle is very very limited on what they will do for guests. We had good food in town and a nice day at the beautiful art park where the Sonnet restaurant is. People come to Karuizawa for golf and there are many golf courses to choose from. For upscale shopping or dining on the river Harunire is the place....
Gerrianne G.
Reviewed November 13, 2016Reviewed November 13, 2016
Very nice for a business hotel. Staff were friendly and helpful at checkin.
The room was small, but clean and smelled good. Good access to power and wifi was good enough for video calls.
Onsen was readily available and clean, which was useful as the unit shower/toilet in the room is very small. Other guests were quite quiet to which can be important in a business travel oriented place.
Breakfast was buffet style and tasted good.
Very nice for a business hotel. Staff were friendly and helpful at checkin.
The room was small, but clean and smelled good. Good access to power and wifi was good enough for video calls.
Onsen was readily available and clean, which was useful as the unit shower/toilet in the room is very small. Other guests were quite quiet to which can be important in a business travel oriented place.
Breakfast was buffet style and tasted good.
g
Reviewed September 30, 2021Reviewed September 30, 2021