Venice City Center, a neighborhood in Venice, is home to Riva Palace Apartments. Port of Venice and Tronchetto Waterbus Stop are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grand Canal and Lido of Venice Beaches. Marina di Venezia and Venetian Museum of Natural History are also worth visiting. Visit our Venice travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Riva Palace Apartments
Along with tour/ticket assistance, this smoke-free apartment building has free WiFi in public areas and multilingual staff assistance. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include premium bedding and a down comforter, and also available are free WiFi and a flat-screen TV. Housekeeping is available once per stay.
Riva Palace Apartments offers 4 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
Housekeeping available once per stay
Iron/ironing board
Multilingual staff
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 units
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests planning to arrive outside normal check-in hours must contact this property in advance for online check-in instructions.
Guests must contact this property 7 days in advance to arrange check-in.
Reception hours are 8:30 AM-6:30 PM on December 24, 10 AM-8 PM on December 25, 8:30 AM-8 PM on December 31, and noon to 9:30 PM on January 1.
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 35 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 35 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042B4ALOS6M2N, IT027042B4HKA3CU54, IT027042B4QM39CU7T, IT027042B4IBP96ARV
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Riva Palace Apartments Apartment Venice
Riva Palace Apartments Venice
Riva Palace Apartments Apartment
Riva Palace Apartments Apartment
Riva Palace Apartments Venice
Riva Palace Apartments Venice
Riva Palace Apartments Apartment Venice
Frequently asked questions
Is Riva Palace Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Riva Palace Apartments?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Riva Palace Apartments?
Check-out is at 10 AM.
Where is Riva Palace Apartments located?
Located in Venice City Center, this apartment building is within a 5-minute walk of Campo San Polo and Rialto Bridge. St. Mark's Square and St. Mark's Basilica are also within 15 minutes. Venice Santa Lucia Station is 16 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 16 minutes.
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Reviews
Riva Palace Apartments Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.0
Location
5.0
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 17 out of 42 reviews
10 - Excellent
17
Rating 8 - Good. 12 out of 42 reviews
8 - Good
12
Rating 6 - Okay. 7 out of 42 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 42 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 42 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Kelly Marie
17 December 2023
Liked: Cleanliness, room comfort, communication
Family Apartment
Would highly recommend this property for families or groups. Comfy, clean and extremely spacious.
Kelly Marie
Stayed 1 night in Dec 2023
6/10 Okay
AMIE
12 November 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Pros: Comfortable beds, excellent location & great directions to apartment.
Cons: Apartment was not as described in images on advertisement. Shower leaked. Heating barely worked & one controller was missing. A kettle would be useful. Sink plug in bathroom was broken. Nobody got back to us regarding the images being incorrect.
AMIE
Stayed 4 nights in Nov 2025
4/10 Poor
Nirali
16 May 2024
Liked: Communication
Disliked: Cleanliness, amenities
The rooms and bed were okay. The bathroom was not great, the shower does not close so the floor was always wet. Location was excellent.
Communication wasn’t great. I didn’t get any checkin information and had to call for it the day of arrival. Was very difficult to get through and when I got through, they wouldn’t send me any information until the additional fee was paid. Room was very large and clean but very noisy upstairs.
Nicole
Stayed 2 nights in Oct 2025
6/10 Okay
Sherry
26 September 2024
It was okay
It was labeled a luxury apartment but it was a bit dilapidated. The wood flooring would come up when you walked on it. The location was good though. Close to where we wanted to visit.
Sherry
Stayed 3 nights in Sep 2024
6/10 Okay
Verified traveler
2 July 2025
Liked: Cleanliness
Venice - Riva Palace apartments
Nice apartment, really good location. Automated check in was nice - except they did not include link to Tourist Tax, and you can't finalize check in without that. I had to reach out and beg for the link the night before arrival. And property needed maintenance: BR AC did not work well, shower drain very slow. No wifi, it would have been handy since I had to find and download AC operating instructions online.
Verified traveler
Stayed 4 nights in Jun 2025
10/10 Excellent
Karen
10 June 2024
Liked: Cleanliness, property conditions & facilities, communication
We loved staying here. The doors opening onto the canal were a real treat. I saw reviews complaining about the smell, but we had no issues whatsoever. You are staying on the canal - of course it will smell like water! If you follow the directions you are given to the property, you will not get lost (do not use Google maps, just use the directions you are given). We would recommend this property 100 times over. We genuinely loved it!
Unfortunately the pictures did not make the property, picture was modern and clean, we got old and rundown.
Dangerous carpet on the stairs.
Dirt and fluff coming out from beneath the beds.
Good things.. restaurants and shops nearby, walking distance to Rialto Bridge, water buses close by.
The property is in a good location close to city centre. Direction provided were straight forward so we got there with ease. There are shops Nd restaurants within 2min walk. However, it smelt of fish from the previous guests cooking and it was a little cold si we had to keep our jumpes on. The smell made us doubt its cleanliness. Also the floors are old and uneven and pause a trip hazard.
Jeni Deborah A
Stayed 2 nights in Mar 2024
10/10 Excellent
Margarita
29 June 2024
Liked: Cleanliness, room comfort, communication
Beautiful HUGE apartment!
Traveling to Europe with a party of 9 can be challenging, especially when it comes to accomodations. When we found a place that had enough beds for all 9 of us in Venice we booked. We were expecting a medium sized apartment like we had in Rome and Florence, that while a bit tight they worked wonderfully. When we opened the door to Riva Palace we were shocked! The size of the apartment was HUGE!!! Extremely tall ceilings, huge bedrooms, American sized beds (beds in Europe I have found to be smaller than what we have in hotels here). The ceilings had amazing drawings. The windows in the farthest room had balconys with a canal underneath so great pictures. The 2 bathrooms were big. The apartment was clean, had towels out for everyone plus extra if needed. Extra bedding for the pull out couch which we used (was surprisingly really comfortable). The kitchen was well enough stocked with the basics (we didn't really use it). The location was perfect as it was near the #1 boat and super easy to get around as well as close to one of the main bridges. It was near to the hustle and bustle, but also in a very quiet area that gave the feeling of being in a "neighborhood".
We would highly recommend this location to anyone, especially if you are a big group. We would definitely stay here again!
Margarita
Stayed 2 nights in Jun 2024
10/10 Excellent
Ernest
29 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Held all the charm of Venice. Filled with culture, the high ceilings were amazing. Great facilities! Very spacious. We could walk in any direction and find a local restaurant or mini shops to enjoy. Very close to Rialto bridge and San Marco square.
Ernest
Stayed 3 nights in Nov 2025
10/10 Excellent
Barbara
30 June 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was amazing at one end it opened up onto a canal, where you could just sit and watch the water traffic like gondolas and other boats pass by. There were restaurants and cafes close by, and public transport was only a short walk away. We loved it and would recommend this property to anyone holidaying in Venice.
Barbara
Stayed 5 nights in Jun 2023
10/10 Excellent
Paulina
25 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The view is everything! The fact that the apartment was spacious and air conditioned well was a bonus! The kitchen was ideal and the refrigerator was perfect because the Coop market is down the walkway. Close to everything, famous fish market, Rialto bridge, grand canal, etc.
Paulina
Stayed 4 nights in Jul 2023
6/10 Okay
Meline
18 September 2024
We said in the property the place was okay but old. The rooms where cold and the shower water was getting cold while taking a shower.
Meline
Stayed 3 nights in Sep 2024
2/10 Terrible
Juan
12 September 2024
Disliked: Cleanliness, room comfort, communication
Worst Stay EVER!
This place looks nothing like the photos! It's dirty and you can find mold inside the fridge and the bathroom curtains. We were highly disappointed.
I would have given 5 stars if the property manager didn't call me a couple of times after we checked out. She said our luggages were still in the apartment while in fact we were already in Florence. apartment
Johannes
Stayed 1 night in Jun 2024
10/10 Excellent
Jeremy
7 June 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A little tricky to find, luckily I bought the SIM card so I can use GPS. They give you instructions/directions before you come with pics. Might work for you. We enjoyed ourselves. My only problem (which is out of their control) is the smell of the water. Great property, cool view
Jeremy
6/10 Okay
Bryce
24 June 2024
Liked: Cleanliness, communication
This was a bit of a bait-and-switch, with very nice, canal-side apartment pictures being used, glossing over the units that are up three flights of stairs, with no balcony, and your view of the canal is achieved by hanging over a window ledge. Our internet only worked in the kitchen, which was frustrating. It was fine, but not what we were expecting.
It is a beautiful place. Very spacious.
Unfortunately... something needs to be done about where people have to go to check in as it is far from accommodation and in another direction. A 10 minute walk from santa lucia station and with luggage it's ridiculous. Then euro 100 on vaperetto to get there and a water taxi 1 goes to san silvesto.
1. Get offices at train station or accom places
2. Do not suggest the most expensive form of transport just cz u receive a commission from vaperetto .... have standards and suggest the one easily available!
Over all the place is perfect ...beautiful...stunning. all amenities. Newly done. Restaurant nearby just lovely. Easily accessible by regular taxis at 7.50 euro pp etc. You can buy your pass online too.
Enjoy.
Lu
Stayed 1 night in Sep 2018
10/10 Excellent
Paula
26 May 2025
Liked: Cleanliness, room comfort, communication
Me encantó el apartamento, sobre todo la ubicación. Las camas muy amplias y cómodas, y el apartamento muy limpio.
Mi único pero, es que le falta un lava
Paula
Stayed 1 night in May 2025
8/10 Good
Alana
8 September 2024
Liked: Cleanliness, room comfort, communication
Apartamento bom e confortável, porém com muitas escadas, estávamos com 10 malas e foi muito cansativo chegar até o segundo andar.
O ar condicionado está com algum tipo de programação que durante a estadia de 4 dias não consegui retirar, então durante a noite ele desligava e sentíamos calor.
Lençóis, toalhas e aspecto da acomodação limpos.
Alana
Stayed 3 nights in Sep 2024
8/10 Good
Esteban
25 July 2024
Liked: Cleanliness
Le falta equipamiento básico. Las fotos que se muestran no se relacionan en nada a la realidad. La propiedad está en buenas condiciones, en un tercer piso sin ascensor. Los baños están en regular estado, no se pueden cerrar bien las puertas ni mucho menos poner llave. La cocina mal equipada, faltan vasos, cubiertos , y no hay absolutamente nada de uso básico como sal, aceite, etc. En conclusión el concepto de Luxury Palace resulta un poco ridículo.
La ubicación es muy buena.
Esteban
Stayed 2 nights in Jul 2024
10/10 Excellent
Diego
5 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bien en general, aconsejaría tener guía impresa de los canales de la Televisión. No pudimos ver el fútbol (Eurocopa) ni Wimbledon.
Diego
Stayed 3 nights in Jul 2024
6/10 Okay
Satoshi
11 March 2024
Disliked: Amenities
上の部屋の足跡がうるさい。寝られなかった。
Satoshi
Stayed 2 nights in Mar 2024
10/10 Excellent
Kouki
7 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication