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Hotel Puclaro

2.5 star property
Mountain views set the stage for relaxation or productivity at this retreat where travelers can unwind in nature or tap into coworking spaces

Choose dates to view prices

Hotel Puclaro, nestled in the mountains, offers a peaceful retreat with a spa tub and garden. Guests can book a massage or explore the scenic surroundings by bicycle. The property features an outdoor pool, complimentary parking, and reliable WiFi throughout.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Microwave
  • Lake view
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Microwave
  • Lake view
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Microwave
  • Lake view
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Cabin, Multiple Beds, Lake View, Lakeside

Terrace/patio

Panoramic Cabin, Multiple Beds, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Microwave
  • Lake view
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Double Room, 1 Bedroom, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

View from room

Panoramic Triple Room, 1 Bedroom, Lake View, Lakeside

Highlights

Heating
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Shared/communal kitchen
Daily housekeeping
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Vicuña, Hotel Puclaro is in the mountains and near the beach. Capel Pisco Distillery and ABA Pisquera Distillery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Museo Entomológico y de Historia Natural and Mamalluca Observatory. Observatorio Comunal Cerro Mamalluca and Cerro Tololo Observatory are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Vicuña travel guide
Map
Marcelo Olivares 133, Gualliguaica S/N, Valle del Elqui, Vicuña, Coquimbo, 1760000

What's nearby

  • Torre Bauer
    13 min drive - 16.6 km
  • Plaza de Vicuna
    13 min drive - 16.6 km
  • Immaculate Conception Church
    13 min drive - 16.6 km
  • Casa Solar de los Madariaga
    14 min drive - 16.9 km
  • Museo Gabriela Mistral
    14 min drive - 17.3 km

Getting around

  • La Serena (LSC-La Florida)
    47 min drive

Restaurants

  • Restobar Antawara
    14 min drive
  • Nuevos Tiempos
    13 min drive
  • Nigiri Sushi
    15 min drive
  • Posada Elqui Lombo
    1 min walk
  • Hostería De Vicuña
    14 min drive

About this property

Hotel Puclaro

Hotel in the mountains
Consider a stay at Hotel Puclaro and take advantage of a terrace, a garden, and a hot tub. Active travelers can enjoy cycling at this hotel. Treat yourself to a sports massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and multilingual staff
  • Coworking spaces, meeting rooms, and barbecue grills
Room features
All guestrooms at Hotel Puclaro offer amenities such as free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers
  • Free infant beds, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 12 for adults and USD 12 for children

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages

Accessibility

  • No elevator

More

  • 12 buildings
  • Built in 2010
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Puclaro Vicuna
Puclaro Vicuna
Hotel Puclaro Hotel
Hotel Puclaro Vicuña
Hotel Puclaro Hotel Vicuña

Frequently asked questions

Does Hotel Puclaro have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Puclaro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Puclaro?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Puclaro?

Check-out is at 11:00 AM.

Where is Hotel Puclaro located?

Situated in the mountains, this hotel is 2.7 mi (4.4 km) from Elqui Valley and within 9 mi (15 km) of Puclaro Dam and Plaza de Vicuna. Torre Bauer and Immaculate Conception Church are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puclaro Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 36 out of 66 reviews
Rating 8 - Good. 16 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we wanted - room for a group, private outdoor area, a beautiful view, and charming hosts
Stayed 1 night in Aug 2023

2/10 Terrible

Patricio

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Expedia shall regulate more these offerings . Limited heating and and healthy using kerosene inside the rooms . Total lack of service if you arrive after 8 pm. No towels and no WIFI in an area with very low internet celular service
Stayed 1 night in Jul 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO VAYAN, publicidad engañosa y mala atención

NO VAYAN, no es un hotel 4 estrellas se acerca mas a un hostal de segunda, publicidad engañosa el embalse no tiene agua hace 5 años, no cumple con lo que promete el anuncio, no hay vista prometida, no hay servicio de hotel, no funciona la tinaja, el vehiculo lo tuvimos que dejar en la calle, mala recepción, sin seguridad, una escalera que no es apta para niños, personas mayores o con algun problema físico, los cubos (habitación) sin ventilecion y un olor insoportable, sin lugar para dejar bolsos o maletas baño diminuto y para coronar nuestra estadia el dia de salida comenzaron a molestar y presionar a las 9:00 AM y a las 10:30, Veronica me llamo para presionar mi salida siendo el check out a las 11:00 indicando que las mucamas estaban esperando para limpiar y eramos los unicos en el lugar, mala y una experiencia desagradable en todos los aspectos, NO VAYAN.
Stayed 3 nights in Oct 2023

4/10 Poor

Marcelo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pésimo el hotel, no fue para nada grato hospedarse

Publicidad engañosa, el lugar no es como se muestra en Internet, hay que dejar el auto afuera (en la calle), no tiene estacionamiento privado como me habían dicho, es muy complicado llevar y traer las cosas entre el auto y el cubo, ya que hay que recorrer un tramo largo y subir y bajar escaleras muy peligrosas, en el cubo no hay aire acondicionado, tanto en el día como en la noche es muy caluroso, en la noche no pudimos dormir bien por el calor y los zancudos (muchos) que andaban. La relación precio calidad es pésima, por ningún motivo lo recomiendo
Stayed 1 night in Feb 2023

8/10 Good

Rosemarie

Liked: Property conditions & facilities, room comfort

Experiencia en un no hotel

Fue una experiencia distinta. No era facil de encontar personas de la administración. Como recomendación a quienes vayan al lugar. Lleven Raid para arañas y mata zancudos. Ya que al mover almohadas salieron un par de arañas. Revisen las camas por seguridad. Como es un espacio muy reducido quedan las camas pegadas a los muros. Por lo demas es un lugar muy tranquilo y con buen ambiente entre huespedes.
Stayed 2 nights in Feb 2023

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena disposición del administrador, siempre disponible a solucionar y responder
Stayed 4 nights in Jul 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel Puclaro Genial

muy buena experencia todo para descansar y desconectarse
Stayed 2 nights in Jun 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinario Lugar!

Muy buena experiencia! un lugar acogedor y vista privilegiada al embalse. Nos encantaron los Cubos y áreas comunes como la piscina, quincho, hot tub. También las noches entretenidas, en un espacio mágico con la exquisita comida de su Food Truck. Atención atención excepcional de Verónica y Carolina. Un lugar ideal para los amantes del windsurf. Absolutamente recomendable!
Stayed 1 night in Feb 2022

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar!

Excelente ubicación, atención y preocupación de sus dueñas ideal para ir a desconectarse nos encantaron los cubos, vista directa al embalse y en la noche el silencio y las estrellas que veíamos desde la ventana cenital del cubo le dan un toque muy mágico que solo se vive en Puclaro. Áreas comunes limpias, ordenadas y todo mantenido muy bien. Absolutamente recomendable y visitable en una nueva ocasión!
Stayed 2 nights in Feb 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estacionamiento gratis (condicional)

Muy buen lugar , al lado de la playa y contiguo a bares y restorantes. Estacionamiento gratis dice …pero son limitados si no hay cupo cuando llegues y deberás quedarte estacionado afuera. (Al menos yo lo dejé afuera y no pasó nada)
Stayed 1 night in Feb 2022

10/10 Excellent

Crisstina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial magico hermosos todo es una experiencia de desconecion lo ame
Stayed 2 nights in Feb 2022

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastico!!

Excelente experiencia, definitivamente un lugar magico, ideal para desconectar y recargar energías y Veronica su anfitriona muy amable, empatica, 100% recomendables.
Stayed 3 nights in Feb 2022

8/10 Good

Romelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es lindo, tranquilo y sencillo
Stayed 2 nights in Jan 2022

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort

Nicole

Genial!!!! Muy atentos y las cabañas muy cómodas
Stayed 3 nights in Jan 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service
Cubos pequeños. Rica piscina y sector para cocinar. Tiene una tinaja.
Stayed 2 nights in Nov 2021

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filete
Stayed 5 nights in Oct 2021

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comentarios alojamiento

Me gusto mucho la experiencia de alojar en Puclaro. Creo que se debe potenciar el hotel con mas actividades y extras. Lo unico malo fue el olor a desague que aparecia sobre todo en las mañanas, estuve en cubo 7, linda vista, y cubo 5 (pésima, encima del food truck)
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Muy buen lugar para descansar. Excelente el desayuno por la mañana y las hamburguesas y pizzas por la tarde.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness
La limpieza de las habitaciones , regular Me encontré con 2 arañas de rincón y el tema de las sillas y mesa que iban fuera de las habitaciones las sacaban en vez de dejarlas fijas por usuarios
Stayed 5 nights in Feb 2021

6/10 Okay

Carlos

Disliked: Staff & service, property conditions & facilities

Es un hostel

Es un hostal, no un hotel, en terminos generales es agradable, sin embargo tiene falencias, no hay personal permanentemente, asi que si se presenta algo no tienes a quien acudir. Al interior hay un food truck con buena oferta, pero cero medidas anti covid, no mascarilla, y nada de distanciamiento fisico. Como hostal es aceptable
Stayed 3 nights in Feb 2021

4/10 Poor

RODRIGO

Disliked: Property conditions & facilities, room comfort

Mal

No habia televisor ni internet, hottub cerrado y hoteles .com no mencionaba eso. Eramos 5 y servicio solo para 4 No es hotel, solo cabañas
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Recomendado solo para parejas

En el Logo del hotel se indica que es 4 estrellas, pero no lo es. Recomendado sólo para parejas sin hijos, sin muchas comodidades. Cocina compartida, sin wifi, sin desayuno. Al momento de reservar no se indicó que no era temporada de deportes náuticos. Los cubos son bastante chicos. Mala relación calidad /precio
Stayed 1 night in Dec 2020

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Beautiful and clean! Slept like a baby. It was offseason and I was the only one there so I can only speak for the room which comes highly recommended.
Stayed 1 night in Mar 2020

10/10 Excellent

Daniela, Santiago

Liked: Cleanliness, staff & service
Es un lugar único con una maravillosa vista al embalse que a medio día se torna de color turquesa, hermosas instalaciones, con piscina y zona de quincho muy agradable, es un lugar muy seguro y tranquilo, cercano a numerosos paseos interesantes como el Valle del Elqui, cabañas muy limpias y equipadas con todo lo necesario para disfrutar de una maravillosa estadía.
Stayed 3 nights in Feb 2020

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precioso Hotel y cabañas

La mejor opción si vas a Puclaro
Stayed 4 nights in Dec 2019