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Gran Hotel Lakua

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Luxury
5.0 star property
8.4

Very good

Serene escape near Europa Centre

Elegant and sophisticated, this hotel near the Europa Conference and Exhibition Centre offers a serene escape with its modern design and tranquil surroundings. Unwind with a massage at the on-site spa, enjoy the gym, or savor a drink at the stylish bar.

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, blackout drapes

Single Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Cable/satellite channels
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Bidet
Hair dryer
Cable/satellite channels
Wardrobe or closet
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room Single Use

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010

What's nearby

  • Museo Diocesano de Arte Sacro - 3 min drive - 1.8 km
  • Europa Conference and Exhibition Centre - 4 min drive - 2.5 km
  • House No. 27 - 5 min drive - 2.9 km
  • Cathedral of Santa Maria de Vitoria - 5 min drive - 3.9 km
  • Museo de Ciencias Naturales - 5 min drive - 3.9 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
  • Vitoria (VIT) - 9 min drive

Restaurants

  • ‪The Colors - ‬9 min walk
  • ‪Quinta Avenida - ‬9 min walk
  • ‪Café-Bar Areatza - ‬10 min walk
  • ‪Cafetería Morgan - ‬7 min walk
  • ‪Restaurante Urizar - ‬11 min walk

About this property

Gran Hotel Lakua

Luxury hotel near Europa Conference and Exhibition Centre
Located close to Cathedral of Santa Maria de Vitoria and Museo Fournier de Naipes, Gran Hotel Lakua provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a deep-tissue massage at the onsite spa. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A banquet hall, massage treatment rooms, and wedding services
  • Tour/ticket assistance, a front-desk safe, and an elevator
Room features
All 145 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathtubs, bidets, and hair dryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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  • Free WiFi
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The price is AED 191
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 495 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Covered self parking fee: EUR 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - A01281187
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number HVI-00382

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

Is Gran Hotel Lakua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 14.00 per day.

What time is check-in at Gran Hotel Lakua?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Lakua?

Check-out is at noon.

Where is Gran Hotel Lakua located?

Located in Arriaga-Lakua, this luxury hotel is within 3 mi (5 km) of Europa Conference and Exhibition Centre, Cathedral of Santa Maria de Vitoria, and Museo Fournier de Naipes. University of the Basque Country and Mendizorroza Stadium are also within 3 mi (5 km).

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Gran Hotel Lakua Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 86 out of 197 reviews
Rating 8 - Good. 78 out of 197 reviews
Rating 6 - Okay. 22 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 5 out of 197 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Stayed 1 night in Jun 2024

10/10 Excellent

Rafael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff is very courteous and professional.
Stayed 1 night in Jun 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Stayed 6 nights in Jul 2024

4/10 Poor

Gareth

Disliked: Property conditions & facilities
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Stayed 1 night in Jul 2023

10/10 Excellent

VU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Microwave
Stayed 6 nights in Feb 2024

2/10 Terrible

DANIEL

Liked: Cleanliness, staff & service
No es un 5 estrellas. En mi opinión es un 4 estrellas normalito.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy confortable y con una habitación muy amplia
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ras
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo y muy cómodo
Stayed 5 nights in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Excel·lent
Stayed 1 night in May 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien, pero para mí es más un 4 estrellas que un cinco
Stayed 1 night in Apr 2024

8/10 Good

Agustina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel de 3 estrellas

Hoy por hoy no es un hotel de 5 estrellas. Con 3 tiene suficientes. Los enchufes están medio sueltos; el spa es caro para lo que es y en los colchones se notan los muelles. Lo mejor: el personal. Muy amables y atentos.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impecable, a pesar de algunas opiniones que había leído, el Hotel está muy bien. Muy cerca de la parada de tranvía que te permite ir al centro o a cualquier otra parte de Vitoria muy cómodamente. Muchos detalles que alegran tu estancia y te hacen sentir casi como en casa. Lastima haber estado tan poco tiempo y no haber podido disfrutar del Spa ni del restaurante. Espero volver.
Stayed 1 night in Feb 2024

8/10 Good

JESUS IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, correcto para ser un 5 estrelllas, televisión muy pequeña para lo que se lleva actualmente, se nota que han pasado los años,
Stayed 1 night in Jan 2024

8/10 Good

alberto gomez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto
Stayed 1 night in Oct 2023

4/10 Poor

Ricardo

Liked: Cleanliness, room comfort

Un hotel normalito de 4 estrellas

No es un hotel 5 estrellas, es 4 estrellas…los servicios de un 5 estrellas son mas numerosos y mayor calidad. Un hotel de 5 estrellas no suele cobrar 40€ por un check in anterior a las 13:00 horas y es lo que me cobraron.
Stayed 1 night in Aug 2023

6/10 Okay

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general nos ha gustado. El personal es muy amable y atento. Pero los alrededores del hotel no nos han parecido muy bonitos y el parking nos ha parecido estrecho y pequeño. Por lo demás, todo genial.
Stayed 1 night in Aug 2023

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfait
Stayed 1 night in Aug 2023

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable, la pena que solo estuvimos una noches. Es un hotel para disfrutar.
Stayed 1 night in Jul 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas las almohadas
Stayed 1 night in Jul 2023

6/10 Okay

Eloy

Liked: Cleanliness, property conditions & facilities, room comfort
El personal de recepcion deberia ser mas atento
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL HOTEL ES COMODO Y LINDO, HAY LUGAR PARA APARCAR SIN PROBLEMA. LAS HABITACIONES ESTAN LIMPIAS Y ACOGEDORAS.
Stayed 1 night in Apr 2023

8/10 Good

Abdellah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable, mais attentio aux surprises ...

Hôtel très agréable, chambre spacieuse et confortable avec un lit king size. Très propre. Petit déjeuner assez varié mais cher. Hôtel très éloigné du centre ville. Spa agréable, mais cher et surtout sur le site rien n'est précisé au fait que le Spa est payant. C'était pour nous une surprise !!! C'est tout de même 20€ de l'heure !!!
Stayed 1 night in Dec 2022

8/10 Good

Norka

Liked: Cleanliness
Me gusto la habitación No me gusto la atención de los caballeros de la recepción, ni siquiera te miran a los ojos
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel, bit worn.

Nice hotel for a business stay. Maybe little bit worn
Stayed 1 night in Dec 2021