"While there is an elevator to SOME guest rooms, our room was in a section that had no elevator. To get to our room we had to walk through a restaurant on the first floor and up a flight of stairs. The restaurant can be noisy, which can be noticed in the room late at night. The room itself was fine, though showing signs of wear. Amenities include hand/body soap that doubles as shampoo, but no bar soap or conditioner is provided. And while the restaurant staff are friendly and cheerful, the hotel staff is generally silent and mostly ignores guests unless a specific request is made."