The staff at this hotel bent over backwards to make our stay enjoyable. They allowed early check-in and late check-out. They were extremely helpful by ordering us dinner to be delivered from an off-site restaurant.
Staff are exceptional; specifically Faizel, Remi, and Abdula. They are some of the nicest most helpful hotel staff. There was a language barrier, but not a concern for Translate app.
Rooms are excellent. Functional AC, clean sheets, clean rooms, great panoramic view of the city. Wifi internet was reliable.
The rooftop terrace is where we ate the included average Jordan breakfast. The hard boiled eggs were a nice daily feature. Also there is nice sunset watching from the terrace.
The only bad things were lack of hot water for showers and Avery cramped bathroom sink area and shower area in unit 409. We discussed lack of hot water with Faizal on our 2nd of third days. Unfortunately the water never became hot for showers.
Hotel is an uphill walk, maybe 20 minutes from bus station. The bus station is next to the Petra Museum, which is next to Petra main entrance. Taxis ask between 5-7 JD for the short ride. Some settle on 3JD. Sadly taxis do not use meters in Wadi Musa. In Amman, this taxi fare would be only 1JD.
This hotel is well priced given friendly and helpful staff, and hotel amenities. We would definitely stay at this hotel again if the hot water situation could be resolved.
