"Very comfortable hotel. Really fantastic and friendly service. Couple of issues with my son's room which they dealt with immediately and moved him to another room. But the piece de resistance is the amazing Roman spa which guests can use in the morning and evening for 2 hours. Several different pools of different temperatures plus sauna and steam room. And of course a gym and treatment rooms available all day. Delicious family dinner in the restaurant - really excellent food. Would happily go...

"We had a lovely three night stay at The Francis Hotel. The hotel is situated in an ideal spot for shopping , bars and restaurants. Our room was well equipped and tastefully furnished. "

"Spacious and well appointed and decorated room. Friendly staff."

"Enjoyed our stay, very handy for the cave Christmas event we attended. "

"We got a fab upgraded room, staff were outstanding especially in restaurant. Food excellent. Location excellent. Hotel very well cared for."

"Was beautiful! Lovely spot and great breakfast!"

"This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful."

"Excellent hotel, staff, service and setting"