Find hotels near West Highland Museum, Fort William from AED 492

"Close to the Station and shops, no lifts as said in prior reviews by others, on site restaurant felt under utilised."

"Rooms or shall I say, apartment, was lovely and plenty of space. However, when we went to go to bed and pulled the sheet back on our bed, there were hairs everywhere. So we we had to go down the hill to reception to collect all new bedding, lug it back up the hill and remake our bed. Wouldn’t have been a big issue but we never got an apology over the 4 days we were there. When we checked out we mentioned it again and was told it had been reported to the area manager. Who and where they were we had no idea. Thought this was quite poor given that we were staying so many nights. These are lovely rooms with great views across the loch and right in town so close to all the amenities. They just need to maybe up the staff levels as only ever seem to be one member of staff about, which is why we had to collect our own sheets. I am not faulting the lady we chatted to on reception, just that there should be at least 2 of them so one can attend to guests issues etc. If it hadn’t have been for this it would have been a perfect stay."

"Second time I’ve used this hotel in a year when visiting FW. Staff are always helpful friendly and chatty. Was able to leave luggage there ahead of check in each time as I arrived early morning on sleeper train each time. Rooms and en-suites are well presented, clean and comfortable. Only marked down in one score as hotel looks a bit grotty on exterior. "

"Room was cold and water in bathroom took ages to get warm. The whole Place looked as it needed renovation. "

"Location - near the bus and train stations, also walkable to town center and waterfront."

"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"The food and the service in the restaurant was terrible. We waited for an hour to get our pizza while people who ordered after us had already got their steak. Had chase down the staff 3 times and then our pizza turned up burnt "

"Very comfortable bed after hike up Ben Nevis and continental breakfast was very good "

"We loved our stay! The home was big, comfortable, and relaxing — just what we needed. Perfectly located near restaurants and pubs, easy to get in, and the host’s communication was great. Also great to have parking included. "