We were so looking forward to this vacation after been home for so long. Rental house had a really nice backyard, potted beautiful flowers and herbs. Very interesting artwork through the property and inside the house. There were enough linens and towels in the basement, and the kitchen was stocked with cookware, utensils and spices.
However, we did experienced some disappointments and inconvenience during the stay. All the mattresses are very worn and sunk down in the middle. We regret not bringing our own air mattress.
We checked in on Friday and was told on Saturday that the hot tub needed service and water had to be drained and refilled because it looked like it hasn’t been used for some time but the serviceman can’t come until Monday. Tub was filled half way because serviceman didn’t know if motor or other parts needed to be replaced/repaired. We also didn’t know that the water source is from the well and this caused low water level in the house. We didn’t have enough water to cook, shower and flush the toilets. We ended up taking water bottles for cooking and taking water from the tub to flush the toilets.
The dishwasher wasn’t cooperating for one morning due to glitchy buttons or settings but had to unload and washed manually.
Communication with owner/management was efficient and they offered one free night stay in the future. It was a nice gesture but the damage is already done.
Thank you!
Cindy