"Excellent and helpful staff!!"

"Staff was amazing! We arrived earlier than expected and they let us check in early. Dog fee is only $15/night and we traveled with a big 65 pound malamute. Room was spacious, refrigerator worked (almost too well). Breakfast was standard (waffles, eggs, sausage, fruit, yogurt, oatmeal, bagels, coffee, juice, etc.). Checkout was a breeze, heated pool, quiet, convenient location. Will return again for future trips to Tempe 😊"

"Had a good stay for two nights. We did have issues with the key card and needed to get them updated twice. The bed was very good. The AC unit was rather loud. Breakfast was okay."

"This morning, your manager, she was rude"

"The room and property were clean, which I appreciated. We stayed here because my daughter was having knee surgery nearby. I had requested a first-floor room due to her surgery but was assigned a room on the 6th floor. With only one elevator and the ice machine on another floor, it was inconvenient while helping someone recover from surgery. The hot tub was disappointing. The water was cloudy, and several pieces of chipped tile came off and stuck to my swimsuit. The elevator frequently smelled...

"Security doors were not functional, the carpet on the 1st and third floors were worn dirty and stained. The only ice machine was on the 3rd floor.' The hallways appear to have no ac in them."

"Personal need To be more helpful"

"We go the hotel around 6pm, they first sent us to a dirty room. It was completely unmade as if guests have just left. We went back to the receptionist desk and she told us that she couldn’t find us a room, we sat there and waited about 20 to 30 minutes as she tried to find us a room. She said she can only find us a king bed, so we had to deal with it. We went up to the new room and it turned out to be two queen beds. Which was beneficial to us, but still upsetting that she didn’t even know the...