"Overall a terrible experience with customer service rooms were "

"There were roaches EVERYWHERE!!!! The original room we were booked in didn’t have a refrigerator, was a smoking room (we booked nonsmoking) smelled like a bar had burn marks everywhere. Talked with front office about getting moved to a different room offered to “upgrade us free” because the fridge rooms were $7 more…. We were moved into ANOTHER smoking room the fridge wasn’t working the microwave looked almost brand new inside and the bathroom was covered in roaches, piss stains, the shower was...

"Room was clean but old and needed some minor cosmetic repairs. Shower had no water pressure and water only got to lukewarm. Staff was friendly and helpful. "