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Quality Inn & Suites Hanes Mall

2.5 star property
Guests relax in the tranquil garden or enjoy refreshing swims in the seasonal outdoor pool while attentive staff members provide assistance throughout their stay

Choose dates to view prices

Located near Novant Health Forsyth Medical Center, Quality Inn & Suites Hanes Mall welcomes travelers with free breakfast and a peaceful garden. The property offers a business center and WiFi. Guests appreciate the attentive staff who help create a comfortable experience.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is AED 233
AED 263 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Frequently asked questions

Does Quality Inn & Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on 14 June 2026 start from AED 233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Hanes Mall pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Hanes Mall?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites Hanes Mall?

Check-out is at 11 AM.

Where is Quality Inn & Suites Hanes Mall located?

Located in the heart of Winston-Salem, this hotel is within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.8

Cleanliness

8.0

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 275 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 128 out of 1001 reviews
Rating 2 - Terrible. 177 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean Staff top Notch
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bob b

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Antoinette

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hallie

Liked: Cleanliness, staff & service, amenities
Staff was super helpful and courteous, especially Mr. Tom. Room was clean, though a few minor items could use repairs. Great value for the price!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shamikia

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable. The only problem i had was the water pressure in the shower. It took forever to rinse the soap off.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the pool tournament we played in Clemmons
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Traci

Disliked: Property conditions & facilities
The rooms are really dated and need an upgrade. Staff was very friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations. Reasonably priced, but without sacrificing any fundamental element. Front desk staff is exceptional, made me really feel welcome.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great, the room was less than so. Sink was broken and didn’t drain, shower looked as if it had been neglected for years and run down. The bed was so uncomfortable and didn’t smell too great, just overall unpleasant stay as far as quality.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super friendly, breakfast pretty good, older hotel showing it's age, but very affordable and comfortable for my dog and I
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Je'Niquau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

B

Liked: Cleanliness, property conditions & facilities
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Tenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean all around and the staff was really nice
Stayed 4 nights in Dec 2024
Verified

8/10 Good

CAROLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location also.
Stayed 1 night in May 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
The trip was fine. The hotel location was great for what I needed. No complaints.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Fatimah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful, however the room was dirty and the tables leg was broken. No toilet tissue or barely some in there but its defintely a place you want to sleep and leave
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

kathi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In desperate need of remodeling. The only good thing about this property is the staff
Stayed 1 night in Apr 2025
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities
Good location. Self parking.
Stayed 11 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
Although there are NO proteins for breakfast (only waffle, toast, cereal) except yogurt, and there is an EXTREMELY UNPLEASANT guard monitoring any food item that might leave to finish breakfast in your room (by the extra harsh and abusive behavior towards me by the very serious breakfast guard, it seems to be a criminal offense at this property. He actually would rather the food be thrown away instead of leave with you), the front desk people are very worm and friendly. The hotel is clean. Besides the EXTREMELY UNCOMFORTABLE BAD BREAKFAST ORDEAL EVERY DAY, this is a good low-cost option.
Stayed 5 nights in Sep 2025