"Charged twice for room. Nobody answered phone or played messages. Big zero for customer care. "

"Good food."

"Lots of onsite parking and hotel adjacent to the pub. Very pleasant staff all round and good selection of beers. Food was good quality and very hot. Breakfast was great and a wide selection to choose from. Our room was ground floor as requested and was nice and warm. Very large bed and whole room and bathroom was excellent. Great value for money and will definitely be back on our next trip to Wigan."

"Definitely stay again. Really enjoyed the breakfast too. "