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Hotel Balcón del Parque

3.0 star property
Hotel with free parking, near Xalapa Cathedral

Choose dates to view prices

Hotel Balcón del Parque sits in the city center, offering a welcoming atmosphere with its restaurant and high-speed WiFi. Guests appreciate the thoughtful conveniences including luggage storage, an elevator, and round-the-clock front desk support.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Jetted bathtub
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Jetted bathtub
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 km
  • State Theatre - 5 min walk - 0.5 km
  • Juarez Park - 13 min walk - 1.2 km
  • Xalapa Cathedral - 15 min walk - 1.3 km
  • Paseo de los Lagos Park - 8 min drive - 2.3 km

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Caffé del Corso - ‬5 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Churrería de Xalapa - ‬2 min walk

About this property

Hotel Balcón del Parque

Hotel near Xalapa Cathedral
Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Luggage storage
Room features
All guestrooms at Hotel Balcón del Parque boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is Hotel Balcón del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Balcón del Parque?

Check-out is at noon.

Where is Hotel Balcón del Parque located?

Located in Xalapa Centro, this hotel is within 1 mi (2 km) of Los Tecajetes Park and Xalapa Cathedral. State Theatre and Xalapa Metropolitan University are also within 10 minutes.

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Reviews

Hotel Balcón del Parque Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 128 out of 162 reviews
Rating 8 - Good. 24 out of 162 reviews
Rating 6 - Okay. 4 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025

10/10 Excellent

ANTONIO

I love it
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda la habitación, muy buena ubicación, buena atención y limpieza
Stayed 1 night in Oct 2025

10/10 Excellent

Sylfra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó su vista al parque y su tranquilidad. La limpieza de la habitación fue excelente!! Por supuesto regresaremos.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó bastante la estancia
Stayed 1 night in Sep 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si me gustó muy agradable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona esta bien ubicada del centro, pero los alrededores no son agradables
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Muy bonito hotel y la habitación cabaña padrisima, muy amplia
Stayed 1 night in Sep 2025

8/10 Good

HECTOR JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel costo beneficio, limpio y con bonita vista al parque de Xalapa. Agradable estancia.
Stayed 1 night in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el hotel fue muy buena y placentera. La atención del personal (recepcion y las personas de aseo a las habitaciones) es muy atenta y resuelven muy rapido las solicitudes. Las habitaciones son muy comodas y limpias.
Stayed 3 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel y vista increíble
Stayed 2 nights in Jul 2025

8/10 Good

Haide

Liked: Cleanliness
Habitación amplia, iluminada muy agradable.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Mejorar servicio de alimentos a habitacion

No tiene una mesa dedicada para comer algo si pides servicio de alimentos a la habitación. Tuvimos que comer en la cama. El servicio de alimentos a la habitación no es muy bueno. Fue complicado comunicarse al restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Berenise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos hospedaríamos ahí seguro si regresamos

Now fue muy bien , nos gustó mucho el hotel , la vista al parque es preciosa . Es un hotel limpio , moderno , con todo nuevo . Tiene muy buen servicio y buen restaurante .
Stayed 3 nights in Jul 2025

6/10 Okay

Ronaldo

No me gustó el trato del personal, no son atentos, y se escucha todo de las otras habitaciones
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel estupendo, moderno, impecable y con muy buen servicio
Stayed 2 nights in Jul 2025

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista y súper tranquilo
Stayed 1 night in May 2025