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Holiday Inn Express Xiamen Lushan by IHG

4.0 star property
Hotel connected to a shopping center in Xiamen with free breakfast

Choose dates to view prices

Located in Xiamen's Siming District, Holiday Inn Express Lushan provides a contemporary retreat for travelers. Guests start their day with a complimentary breakfast buffet before relaxing in the garden or connecting to WiFi in the outdoor entertainment area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking available
  • Laundry
The current price is AED 188
AED 220 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for 1 King 1 Bedroom Suite With Living Area Non-smoking

1 bedroom, down comforters, free minibar, in-room safe

1 King 1 Bedroom Suite With Living Area Non-smoking

  • Sleeps 2

View all photos for 1 Queen Bed And 1 Single Bed Standard Kids Theme Non-Smoking

1 bedroom, down comforters, free minibar, in-room safe

1 Queen Bed And 1 Single Bed Standard Kids Theme Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Standard City View Non-Smoking

1 bedroom, down comforters, free minibar, in-room safe

1 King Bed Standard City View Non-Smoking

  • Sleeps 2

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, free minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme) | 1 bedroom, down comforters, free minibar, in-room safe

Suite, 1 King Bed (Kids Theme)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Standard Non-Smoking

1 Queen Bed Standard Non-Smoking | 1 bedroom, down comforters, free minibar, in-room safe

1 Queen Bed Standard Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

1 bedroom, down comforters, free minibar, in-room safe

Superior Queen Room

  • Sleeps 2

View all photos for Standard Room, 2 Twin Beds (Extra Floor Space)

Standard Room, 2 Twin Beds (Extra Floor Space) | 1 bedroom, down comforters, free minibar, in-room safe

Standard Room, 2 Twin Beds (Extra Floor Space)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Standard City View Non-Smoking

1 bedroom, down comforters, free minibar, in-room safe

1 King Bed Standard City View Non-Smoking

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, down comforters, free minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Bed Standard City View Non-Smoking

1 bedroom, down comforters, free minibar, in-room safe

2 Twin Bed Standard City View Non-Smoking

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King 1 Bedroom Suite with Living Area City View Non-smoking

1 King 1 Bedroom Suite with Living Area City View Non-smoking | 1 bedroom, down comforters, free minibar, in-room safe

1 King 1 Bedroom Suite with Living Area City View Non-smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, down comforters, free minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking (Extra Floor Space)

1 bedroom, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed, Smoking (Extra Floor Space)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Smoking

1 bedroom, down comforters, free minibar, in-room safe

Suite, 1 Queen Bed, Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Smoking (Extra Floor Space)

1 bedroom, down comforters, free minibar, in-room safe

Standard Room, 2 Twin Beds, Smoking (Extra Floor Space)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Queen Bed Standard Smoking

1 bedroom, down comforters, free minibar, in-room safe

1 Queen Bed Standard Smoking

  • Sleeps 2

View all photos for 1 Queen 1 Bedroom Suite With Living Area Smoking

1 bedroom, down comforters, free minibar, in-room safe

1 Queen 1 Bedroom Suite With Living Area Smoking

  • Sleeps 2

View all photos for 1 King Bed Standard Extra Floor Space Non-Smoking

1 bedroom, down comforters, free minibar, in-room safe

1 King Bed Standard Extra Floor Space Non-Smoking

  • Sleeps 2

View all photos for 1 King 1 Bedroom Suite With Living Area City View Non-smoking

1 bedroom, down comforters, free minibar, in-room safe

1 King 1 Bedroom Suite With Living Area City View Non-smoking

  • Sleeps 2

View all photos for Elegant Queen Room

1 bedroom, down comforters, free minibar, in-room safe

Elegant Queen Room

  • Sleeps 2

View all photos for 2 Twin Bed Standard City View Non-Smoking

1 bedroom, down comforters, free minibar, in-room safe

2 Twin Bed Standard City View Non-Smoking

  • Sleeps 2

View all photos for Superior 2-bed Room

1 bedroom, down comforters, free minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2

View all photos for Elegant 2-bed Room

1 bedroom, down comforters, free minibar, in-room safe

Elegant 2-bed Room

  • Sleeps 2

View all photos for 2 Twin Accessible

1 bedroom, down comforters, free minibar, in-room safe

2 Twin Accessible

  • Sleeps 2

View all photos for Boutique Single Room

1 bedroom, down comforters, free minibar, in-room safe

Boutique Single Room

  • Sleeps 2

View all photos for Elegant Two-Bedroom Adjacent Room

1 bedroom, down comforters, free minibar, in-room safe

Elegant Two-Bedroom Adjacent Room

  • Sleeps 3

View all photos for Superior Room (Double Bed) (Smoking)

1 bedroom, down comforters, free minibar, in-room safe

Superior Room (Double Bed) (Smoking)

  • Sleeps 2

View all photos for Superior Room (2 Beds) (Smoking)

1 bedroom, down comforters, free minibar, in-room safe

Superior Room (2 Beds) (Smoking)

  • Sleeps 2

View all photos for Suite - 1-Bedroom (Living Room) (Smoking)

1 bedroom, down comforters, free minibar, in-room safe

Suite - 1-Bedroom (Living Room) (Smoking)

  • Sleeps 2

View all photos for Standard Room-CSTG

1 bedroom, down comforters, free minibar, in-room safe

Standard Room-CSTG

  • Sleeps 1

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About the neighborhood

Map
102 Jiahe Road, Siming District, Xiamen, Fujian

What's nearby

  • Xiamen Mingfa Commercial Plaza - 15 min walk - 1.3 km
  • SM City Xiamen - 3 min drive - 2.7 km
  • Xiamen-Gulangyu Island Terminal - 8 min drive - 7.5 km
  • Xiamen University - 10 min drive - 8.2 km
  • Xiamen International Convention and Exhibition Center - 11 min drive - 7.6 km

Getting around

  • Xiamen Railway Station - 9 min drive
  • Lianban Station - 16 min walk
  • Xiamen (XMN-Xiamen Intl.) - 27 min drive

Restaurants

  • ‪牛事制造局 - ‬2 min drive
  • ‪悦来福东山海鲜 莲花店 - ‬3 min walk
  • ‪红运 - ‬3 min drive
  • ‪法铁1号 - ‬2 min drive
  • ‪百里鲜 - ‬2 min drive

About this property

Holiday Inn Express Xiamen Lushan by IHG

Upscale hotel in Siming District, remodeled in 2022
A free breakfast buffet, a garden, and laundry facilities are just a few of the amenities provided at Holiday Inn Express Xiamen Lushan by IHG. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An electric car charging station, a 24-hour front desk, and luggage storage
  • A banquet hall, 4 meeting rooms, and a front-desk safe
Room features
All 322 individually decorated rooms feature comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Deluxe Room, 1 King Bed, Lake View | In-room safe, desk, blackout drapes, bed sheets

Hilton Garden Inn Xiamen Bailuzhou Park

  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 8 reviews
The price is AED 173
AED 202 total
includes taxes & fees
11 Nov - 12 Nov
Hilton Garden Inn Xiamen Bailuzhou Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 23 floors
  • Banquet hall
  • Built in 1993
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A pet fee will be charged
  • Rollaway bed fee: CNY 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Lu Shan Hotel XIAMEN
Express Xiamen Lushan Xiamen
Holiday Inn Express Xiamen Lushan Hotel
Holiday Inn Express Xiamen Lushan Xiamen
Holiday Inn Express Xiamen Lushan Hotel Xiamen
Lu Shan
Home Inn Shangqingshi
Express Xiamen Lushan By Ihg
Holiday Inn Express Xiamen Lushan
Holiday Inn Express Xiamen Lushan by IHG Hotel
Holiday Inn Express Xiamen Lushan an IHG Hotel
Holiday Inn Express Xiamen Lushan by IHG Xiamen
Holiday Inn Express Xiamen Lushan by IHG Hotel Xiamen

Frequently asked questions

Is Holiday Inn Express Xiamen Lushan by IHG pet-friendly?

Yes, pets are allowed at this property. A fee applies.

How much does it cost to stay at Holiday Inn Express Xiamen Lushan by IHG?

As of 7 November 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xiamen Lushan by IHG on 1 December 2025 start from $59.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Xiamen Lushan by IHG?

Limited spots are available.

What time is check-in at Holiday Inn Express Xiamen Lushan by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Xiamen Lushan by IHG?

Check-out is at noon.

Where is Holiday Inn Express Xiamen Lushan by IHG located?

Located in Siming District, this hotel is within 2 mi (3 km) of Xiamen Mingfa Commercial Plaza, Xiamen Museum, and Zhonglun Park. Bailuzhou Park and Cultural Art Center are also within 3 mi (5 km). Lianban Station is 16 minutes by foot and Lianhua Intersection Station is 22 minutes.

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Holiday Inn Express Xiamen Lushan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 68 reviews
Rating 8 - Good. 21 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, and best value.
Stayed 1 night in Jul 2019

10/10 Excellent

micchan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Jun 2024

10/10 Excellent

MICHIYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切で快く対応してくれる。 地下鉄の駅が近くSMショッピングセンターまだ2駅でいける。 お土産屋さんの奥に旅行代理店があり、土楼ツアーなどがある。 朝食は薄味で日本人ゴマにで美味しいし、種類も豊富で４泊してけど飽きることはなかった。
部屋から見た夜景
土楼ツアーに参加した
Stayed 4 nights in Jul 2025

10/10 Excellent

PAE******

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The room was very spacious. The breakfast buffet is great. But only the manager speaks English. This is the usual situation in China, so it is to be expected at other hotels too.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandeep

Liked: Amenities, property conditions & facilities
Safe
Stayed 1 night in Apr 2025

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities

Custo benefício ótimo

Excelente atendimento, me atenderam em todas as minhas necessidades. O ponto mais forte do hotel é a localização, que compensa as condições não muito modernas.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hao-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再次入住的酒店

這家飯店我大力推薦,除了客房乾淨整潔,早餐好吃以外, 最值得推薦的是人員服務太好了,你有任何問題,只要是在他們能力範圍之內,都會盡力幫你達成,以客為尊在這裡完全體現,尤其是前台服務人員Roki,經理Alice,還有夜班的年輕帥哥(忘了看名牌),服務態度與熱誠值得表揚。
Stayed 1 night in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn is the usual go to for a mid range hotel, but the trend is there. Every time I go to a Holiday Inn, I know, that the breakfast is going to be revolting, and it always is. From the coffee, to the orange dyed water they call orange juice, to the bacon that looks like strips of spam, its not much to write home about. Great hotel, except for the breakfast, staff really good, and convenient location. Would stay again, just eat outside.
Stayed 3 nights in Jan 2025

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent customer service

A good experience that I received a phone call from Alice who is the customer service manager in Holiday Inn hotel. I forgot to take an electronic device in room when leaving I was informed by Alice. She packed and shipped to me according to the address I provided, very impressive.
Stayed 4 nights in Dec 2024

4/10 Poor

Hiroaki

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
部屋に冷蔵庫がなかった。ホテルのロゴ入りの袋などもなかった。ただ全体的に清潔なのはよかった。交通の便はよい。
Stayed 3 nights in Nov 2024

6/10 Okay

Chua

Liked: Cleanliness, staff & service, property conditions & facilities
I am regular at this hotel for the past 10 years. The feel at the hotel has changed and its no longer the same. This is probably the change in the style of management. No home coming feel any more.
Stayed 2 nights in May 2024

8/10 Good

Tsui Shan

Liked: Cleanliness, staff & service, property conditions & facilities
如果早餐能夠有芝士就更好
Stayed 1 night in Mar 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel felt very upscale. Room, gym and breakfast exceeded expectations.

6/10 Okay

YU PING

Liked: Staff & service

整體一般一般

1.隔音方面很差 完全聽到隔離的水聲 2.沒有雪櫃 這個我覺得很有問題
Stayed 3 nights in Jan 2024

10/10 Excellent

Jia Ying

Liked: Cleanliness, staff & service, property conditions & facilities
房內設施更新過，很乾淨，餐點、服務很好
Stayed 2 nights in Jan 2024

10/10 Excellent

YOSHINORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのすぐ横に地下鉄への入口があるので便利です。 大通り沿いに西側に少し歩くと巨大なナイトスポット（屋台街を含む飲食店、バーなど）があります。

8/10 Good

Zeewoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

샤먼

위치가 좋아요. 호텔 직원 영어실력이 부족해요
Stayed 2 nights in Nov 2023

8/10 Good

CHINGTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體體驗佳

整體住宿體驗不錯,早餐樣式豐盛美味,但洗衣間樓層因裝修無法使用 Hotels網站提供資訊有誤,此酒店並無提供游泳池
Stayed 4 nights in Aug 2023

8/10 Good

CHIH JEN

Liked: Staff & service, property conditions & facilities, room comfort
接待人員很好，地鐵1號線旁，位置方便。早餐用餐的地方地板稍滑。
Stayed 3 nights in May 2023

8/10 Good

Chung ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一切佳

出遊交通便利, 很好喔！
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外觀非常亮眼，內部的裝潢需再加強，2336人員服務品質非常好，都以客人立場著想，櫃台服務人員需再加強服務品質，許多事都一問三不知，飯店並沒有提供附近的地圖，都必須客人自行查找地點，該告知客人的服務並無確實告知，例如一樓的茶和咖啡供應時間，雖說服務態度良好，但能給予客人的服務卻有限。早點好吃，房務的服務品質非常好~
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Too old the room , not modern , decoration was very old, breakfast was worse , drinks are horrible , bad quality food,
Stayed 1 night in Dec 2019

4/10 Poor

Cheong

Liked: Cleanliness
Disliked: Staff & service

Budget hotel service

I would say the only advantage to stay at this hotel is the location. The MTR station just few steps away from here. The hotel provide basic amenities and no wardrobe like budget hotel. The WIFI connection is very bad. As we need to go to airport at 6 am, we requested for hotel’s help to book a taxi for next early morning. Unfortunately, the hotel did not provide service for taxi booking, the front desk staff asked us to stop a taxi from road side. Is it unexpected that Holiday Inn Express do not provide the taxi booking service.
Stayed 2 nights in Dec 2019

2/10 Terrible

KAM SING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bad hotel experience

A long story short, I experienced the following issues during my stay at the hotel. 1) I had paid my stay at the hotel before I checked in. The hotel charged me again when I checked in. It was found out when I checked out. 2) The room, where I stayed, is completely different from standard Holiday In Express. It is not serviceable. 3) The water sewage of shower was blocked since the first night. The problem remained when I checked out. 4) The telephone in the room did not work. 5) Last but most important, the door electronic lock was out of order. It took the hotel an hour and half for getting a technician to fix it. 6) The front desk does not provide service of calling taxi.
Stayed 2 nights in Nov 2019

6/10 Okay

SUHUEY

Liked: Staff & service
透過hotels.com訂房付款，check in時飯店人員不知道已付款，告知後才查明已付款。訂房需求(二張單人床)也不知道，顯示我訂房內容才以加床方式解決。 浴室小且有發霉。
Stayed 4 nights in Nov 2019