Hotel New Grand

4.5 star property
Luxury hotel with 4 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Grand

Lobby
Bar (on property)
Exterior
Flat-screen TV
Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 97 of 97 rooms

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Run of the House

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

[Check-in 15:00] Bayside Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32.0 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Double, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayside Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton linens
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton linens
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton linens
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Regular Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32.0 sq m
  • Sleeps 3
  • 2 Twin Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Main Building Grand Double

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Bathrobes
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Bathrobes
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

Single Room, Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton linens
  • 63.9 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 15:00] Tower Bay View Twin, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton linens
Shower/tub combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • 2 Twin Beds

Grand Club Floor High Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • 2 Twin Beds

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

Grand Double Room Main Building

  • Sleeps 2
  • 1 Double Bed

Superior Floor Tower Side Double Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Bay View Corner Double Room

  • Sleeps 2
  • 1 Double Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • 1 Queen Bed

Macarthur' Suite- Main Building

  • Sleeps 2
  • 1 King Bed

Grand Twin Suite Main Building

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Floor Bay Side Double Room

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • 1 King Bed

Tower High Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • 1 King Bed

Grand Twin Room Main Building

  • Sleeps 2
  • 2 Twin Beds

Grand Double Suite Main Building

  • Sleeps 2
  • 1 King Bed

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3
  • 3 Twin Beds

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Grand Club Floor Presidential Suite

  • Sleeps 2
  • 2 Twin Beds

Superior Floor Universal Design Room

  • Sleeps 2
  • 2 Twin Beds

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 9 min walk - 0.8 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 1.2 km
  • Yokohama Cosmo World - 3 min drive - 1.7 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶楼 本館 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Luxury hotel near Osanbashi International Passenger Terminal
Located close to Yokohama Stadium and Red Brick Warehouse, Hotel New Grand provides a terrace, a coffee shop/cafe, and a garden. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
  • A porter/bellhop, an elevator, and meeting rooms
  • A reception hall, multilingual staff, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's garden will be closed from now to August 29, 2025 due to construction.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Is Hotel New Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Grand?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel New Grand?

Check-out is at 11 AM.

Where is Hotel New Grand located?

Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.

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Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.
Stayed 5 nights in Apr 2025

10/10

Great place
Stayed 1 night in Apr 2025

10/10

This place was great highly recommend!
Stayed 2 nights in Mar 2025

10/10

Beautiful classic hotel
Stayed 1 night in Apr 2025

10/10

Overall our stay was great!
Stayed 4 nights in Apr 2025

10/10

Super clean VERY professional staff. Great location.
Stayed 2 nights in Apr 2025

10/10

Nice helpful staff, large room, clean convenient to surrounding areas
Stayed 1 night in Mar 2025

10/10

Great view and close to key attractions in Yokohama. Very friendly staff!
Stayed 2 nights in Apr 2025

10/10

This hotel is one of the best we have stayed in. The staff are all incredible.
Stayed 2 nights in Apr 2025

10/10

Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.
Stayed 1 night in May 2025

10/10

Staff was excellent. Café had delicious sandwiches and desserts.
Stayed 2 nights in Apr 2025

10/10

A beautiful hotel ... 1 block away from 'Chinatown' ... comfortable, airy, food was expensive so we didn't eat there but once.
Stayed 2 nights in Apr 2025

10/10

The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.
Stayed 3 nights in May 2025

10/10

Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.
Stayed 6 nights in May 2025

8/10

Good location, historical. The carpet and some walls need repair/maintenance.
Stayed 1 night in May 2025

10/10

Everything good
Stayed 1 night in Jun 2025

6/10

Feels like an 80' hotel.
Stayed 2 nights in May 2025

10/10

Fast excellent services everywhere
Stayed 1 night in Apr 2025

10/10

No.1 Hotel
Stayed 1 night in Feb 2025

10/10

Very good hotel convenient to ChinaTown and shopping!
Stayed 1 night in Oct 2024

10/10

Our Tower room had a great view of the park and the bay. Service was outstanding. It would have been helpful to have an additional luggage space or rack (I didnt ask). The Japanese set dinner was very interesting and tasty - Kyoto style cuisine.
Stayed 2 nights in May 2025

10/10

Wonderful place and staff near a large park
Stayed 2 nights in Oct 2024

10/10

Outstanding staff and location. We had an amazing view of the harbor and garden from our room.
Stayed 1 night in Nov 2024

10/10

Beautiful, classy gem of Yokohama with well-trained, well-mannered, & pleasant staff. Definitely will stay again.. thank you for being there.
Stayed 1 night in Feb 2025

10/10

Nice views of the port.
Stayed 2 nights in Oct 2024