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"I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful. The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish. The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared. The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen."

"Very good place highly recommend"

"Brand new and modern. Bed was fantastic. Highly recommend "

"I had a very comfortable stay here and would love to stay again! The staff were so hospitable, making check-in very easy and care-free. The room was clean, spacious and comfortable, with all the amenities required for a short stay. There were blackout blinds to make the room completely dark at night, and the sound insulation seemed very good as I couldn’t hear anything from the neighbouring rooms. The location is perfect, a short walk to all rhe onsens and the train station. I would fully recommend staying here for anyone looking for a relaxing experience! "

"The place is wonderful and the staff are so friendly! We loved our time there and the onsen was great!"

"Very good"

"The ryokan was beautiful and well maintained. The staff is exceptional. Breakfast was delicious. The private onsen on site was a huge bonus."

"The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service. "

"Was told to pay 7623 JPY during checkout for an outstanding buffet dinner on the 11/02/2026 which I have already paid on that day. I tried to use my bank app to check but unfortunately the app has loading issues due to network. In the end I managed to find the payments "