"This hotel is just beautiful. The cleaning staff and the breakfast staff are really sweet and helpful. The front desk staff were kind as well, but there was an issue: they did not have my reservation. I booked through Expedia and had conversations with the hotel through their messaging portal. However, they could not find my reservation and I was on hold with Expedia customer service for 1.25 hours. I won't get into that too much since I think it was a fluke, but the staff -- who don't speak...
"This hotel is just beautiful. The cleaning staff and the breakfast staff are really sweet and helpful. The front desk staff were kind as well, but there was an issue: they did not have my reservation. I booked through Expedia and had conversations with the hotel through their messaging portal. However, they could not find my reservation and I was on hold with Expedia customer service for 1.25 hours. I won't get into that too much since I think it was a fluke, but the staff -- who don't speak...