Yurúa Vacations from AED4,842

Overall it was ok. The location is near Times Square (walkable). Our room had an unpleasant odor that came from the water of the bathroom, the carpet was also wet. The key cards were not working properly. We had to go back to the front office many times. At last, there are only 2 elevators, when 1 was down we had to wait around an hour to go downstairs. Anyway, the staff is very helpful and nice, especially Michelle and Deven !

It's a great hotel very centrally located. The service was great. The room was clean and quiet, and was a good place to retreat to. Space is a premium, and there was very limited drawer space in the room, but this is to be expected. The bathroom is small, but with a clever solution to getting natural light that I wish more hotels would use. The only issues we had were the placement of the makeup/shaving mirror in the bathroom, and the bathroom door. The vanity mirror is fixed to the wall at a height only suitable for individuals 6ft or taller. As a 5ft 3in woman, it was utterly unusable for me. It cannot be moved down. Additionally, in our room, the bathroom door could not be closed. It is a pocket door, but our lock did not work.

I really enjoyed the design, the vibe, the motto of 1 Hotel NYC and looked forward to our stay at their South Beach location.. It’s clear they’ve made an effort to be forward-thinking in sustainability and that’s something our family deeply appreciates. That said, I do want to share one major frustration that impacted our stay. Before booking, I called to confirm that my family would be able to use the locker room showers before our late flight onto the next leg of our trip. I was told on that call, again after making the reservation, and once more at check-in that it would be no problem and we were able to use all amenities and most importantly the locker room showers before our departure. We planned our day around that promise. Unfortunately, when we arrived at the locker room, we were turned away. We were told the gym is a private facility not affiliated with the hotel, and that my son couldn’t enter, even with his father. It was an awkward and disappointing end to our stay, especially considering we were charged a resort fee for both rooms which included access to amenities we were denied. This left us scrambling just before a long-haul flight, and it was a sharp contrast to the otherwise welcoming and progressive tone of the hotel. I hope the hotel will clarify these policies going forward as consistency and communication matter.

Lovely small quiet hotel, great staff and rooms- not huge which is typical of New York but would definitely stay again