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2/10 سيّئ للغاية
Jim
10 سبتمبر 2025
عناصر لم تنل الإعجاب: مستوى الراحة في الغرفة وجهة التواصل مع المنشأة
Avoid this place like the plague
I did not even stay at this place because it does not seem to exist. I had the address programmed into my gps, and as I approached the address, it told me to park and be prepared to walk 10-15 minutes. I could not find parking anywhere close, long story short, I ended up parking, had to walk a half hour to the address, walk up a flight of stairs, and there are several apartments advertised but not the one I booked with. I asked someone who worked there who had never heard of the place. I called the phone number listed on hotels.com 3 times with no response. I decided to leave town and find another place, and after I checked in there, I get a message asking where I was. Turns out they had sent me a whatsapp message (against hotels.com rules) with the address of a restaurant I was supposed to go to, but still no instructions about parking and parking in Zadar is nightmarish at best. After asking for a refund for a place I did NOT stay at, they continually bickered with me and tried to blame it on me. I stayed 18 nights in Croatia, 17 out of 18 received 5 stars, this one receives ZERO. They care nothing about you or customer service. Once they have your money you mean nothing to them.
أقام ليلة واحدة (1) في شهر أغسطس عام 2025