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Hotel Basecamp

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Basecamp, in mountain terrain, offers hiking/biking trails for active travelers. Guests enjoy a breakfast buffet, relax in the sauna, and unwind in the cozy library. Helpful staff provides dry cleaning, luggage storage, and free WiFi—praised by visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Pet friendly
The current price is AED 952
AED 1,025 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, cribs/infant beds, free WiFi

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬6 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk
  • ‪Hexenbar - ‬7 min walk

About this property

Hotel Basecamp

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Basecamp and take advantage of a free breakfast buffet, a garden, and a library. Active travelers can enjoy hiking/biking at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Basecamp have perks such as separate sitting areas, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and cribs/infant beds

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Free daily buffet breakfast
Hotel Jägerhof
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  • Pet friendly
  • Free WiFi
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9.4 out of 10, Exceptional, 981 reviews
The price is AED 1,070
AED 1,147 total
includes taxes & fees
15 Dec - 16 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 35 (subject to availability).

What time is check-out at Hotel Basecamp?

Check-out is at 10:30 AM. Late check-out is available for CHF 35 (subject to availability).

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

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Reviews

Hotel Basecamp Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 262 out of 318 reviews
Rating 8 - Good. 42 out of 318 reviews
Rating 6 - Okay. 10 out of 318 reviews
Rating 4 - Poor. 1 out of 318 reviews
Rating 2 - Terrible. 3 out of 318 reviews

Reviews

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great service, really nice rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Neat wall in the room above the sitting area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, incredible view from balcony
Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the Matterhorn from our room, comfy bed, clean and quiet.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
A wonderful room with a great view of the Matterhorn! Away from the busy part of town but still very accessible. Only downsides was the temperature of the room (we weren’t able to adjust at least to the best of our knowledge) and through the night some water noise was heard which kept waking us up.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Serve good breakfast, hospitality is great
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Hotel Basecamp was wonderful. Very spacious and comfortable. The view of the Matterhorn was incredible. Thank you Hotel Basecamp for an amazing visit to Zermatt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & view! Excellent service!
Stayed 1 night in Sep 2025

10/10 Excellent

Sujata

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms , good breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, excellent staff, and adorable room, with a great balcony and view of the Matterhorn!
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
I 100% recommend this hotel. Starting by the room, it was modern (nice tv, iphone and usb plugs, new shower) looking new, with a cozy alpine decor, comfy bed and it was pristine clean! The staff was incredible to me, so kind, sweet and helpful. They helped me with everything I needed (information, help with ski rental, called a taxi, remembered how I like my coffee), I am so thankful for everything and so glad I chose this place for my stay. Breakfast had fresh options. Also, I enjoyed the location, literally 7 min walk to the center of centre, 10 min walk from central station and sunnegga station, but still it was in a quiet place, felt very safe and peaceful. Amazing place for a much better price than some of the resorts around. I f/when I go back to Zermatt I’ll be choosing Basecamp again. Thank you everyone!
Balcony!
My bed was very very comfortable, good quality pillow and duvet
Fresh options. I preffer a lighter breakfast, but they covered well all the essentials (there were eggs, sausages, cereal, etc)
Stayed 2 nights in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Stayed 2 nights in May 2025

10/10 Excellent

Woojin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Basecamp was a wonderful place to stay. We arrived after closing and the staff had arranged for us to have an easy self-check in. Unfortunately, I was not feeling well during our one-night stay and the staff was happy to allow us a late check out, knowing I needed a bit more rest. This meant I was able to face the next day of travel with some renewed energy. (THANK YOU SO MUCH!) We had a lovely view of the Matterhorn from our hotel balcony. I was able to sit and sip hot tea there and get my only sightseeing done right there. We must return to Zermatt at some point so we can do the things we meant to do. When we do, Hotel Basecamp will be our choice for lodging. The breakfast was delicious, so my husband tells me.
Stayed 1 night in Oct 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts an exquisite ambiance, adorned with climbing gear and captivating photographs. The beds were exceptionally comfortable, and the breakfast selections added to the convenience of our stay. Most notably, the assistance provided by the front desk staff in organizing our stay and excursions was invaluable, with special recognition to Rebecca for her exceptional support.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Luciano very friendly receptionist / bartender. Quiet street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay for one night definitely will come back
Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are awesome great location well laid out
Stayed 5 nights in Feb 2025

10/10 Excellent

Qian Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room (Half dome) with most of the basics provided. Breakfast was decent with friendly staff. Highly recommended!
Stayed 3 nights in May 2025