Located on the waterfront, Arena Suites is in Playa la Madera, a neighborhood in Zihuatanejo. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Visit our Zihuatanejo travel guide
Eva Samano de López Mateos s/n, Playa La Madera, Zihuatanejo, GRO, 4880
What's nearby
Zihuatanejo Bay
2 min walk - 0.2 km
La Madera Beach
2 min walk - 0.2 km
Kioto Plaza
3 min walk - 0.3 km
Archaeological Museum of the Great Coast
5 min walk - 0.5 km
Municipal Market
8 min walk - 0.8 km
Getting around
Ixtapa - Zihuatanejo Intl. Airport (ZIH)
16 min drive
Restaurants
Terracita Beach
6 min walk
Postres Sabelina
6 min walk
El Arrayan
3 min walk
El Jardin De La Abuela
4 min walk
Taquería El Buen Pastor
6 min walk
About this property
Arena Suites
Aparthotel near Zihuatanejo Bay
Close to La Ropa Beach, Arena Suites provides a terrace, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this aparthotel include:
An outdoor pool
Barbecue grills, concierge services, and a 24-hour front desk
A front-desk safe
Room features
All guestrooms at Arena Suites feature thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and free cribs/infant beds
Kitchens with full-sized refrigerators/freezers, toasters, and cookware/dishes/utensils
32-inch flat-screen TVs with Netflix and cable channels
Private yards, wardrobes/closets, and coffee/tea makers
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
10 units
Access via exterior corridors
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: MXN 300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Does Arena Suites have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Arena Suites?
As of 19 September 2026, prices found for a 1-night stay for 2 adults at Arena Suites on 20 September 2026 start from AED 321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Arena Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Arena Suites?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Arena Suites?
Check-out is at noon.
Where is Arena Suites located?
Located in Playa la Madera, this beach aparthotel is within a 10-minute walk of Kioto Plaza and Zihuatanejo Bay. La Madera Beach and Principal Beach are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arena Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.0
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 69 out of 124 reviews
10 - Excellent
69
Rating 8 - Good. 34 out of 124 reviews
8 - Good
34
Rating 6 - Okay. 11 out of 124 reviews
6 - Okay
11
Rating 4 - Poor. 5 out of 124 reviews
4 - Poor
5
Rating 2 - Terrible. 5 out of 124 reviews
2 - Terrible
5
Reviews
Verified review
8/10 Good
Antony
14 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, great pool, excellent location superb on site restaurant, staff where friendly and helpful.
Stayed 5 nights in Dec 2025
Verified review
8/10 Good
Rod
12 March 2026
Liked: Cleanliness
Nice view from our balcony. Rooms were clean.our maid was awesome. Pool was small but nice with a view of the ocean
Stayed 7 nights in Mar 2026
Verified review
10/10 Excellent
Stacy
3 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Stayed 4 nights in Dec 2024
Verified review
10/10 Excellent
Valerie
31 December 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
Stayed 11 nights in Dec 2023
Verified review
10/10 Excellent
Kelly
17 March 2024
Liked: Cleanliness, property conditions & facilities, communication
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Stayed 19 nights in Feb 2024
Verified review
10/10 Excellent
Sue
4 December 2024
Liked: Cleanliness, room comfort, communication
Arena Suites
Great spot right on the beach! The restaurant was excellent!
Stayed 4 nights in Nov 2024
Verified review
10/10 Excellent
Laura
11 January 2025
Liked: Cleanliness, property conditions & facilities, communication
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
Stayed 7 nights in Jan 2025
Verified review
10/10 Excellent
Christine
6 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet
Stayed 4 nights in Mar 2025
Verified review
10/10 Excellent
Diane
17 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.
Stayed 7 nights in May 2025
Verified review
10/10 Excellent
Philip
29 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property on Beautiful Madera Beach.
Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine.
Property was very clean and well maintained.
All the staff were very friendly and helpful.
The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
Stayed 3 nights in Mar 2025
Verified review
10/10 Excellent
Robert
12 December 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.
Stayed 7 nights in Dec 2024
Verified review
10/10 Excellent
Colleen
26 March 2024
Liked: Cleanliness, property conditions & facilities, communication
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Stayed 9 nights in Mar 2024
Verified review
10/10 Excellent
Wally
13 December 2023
Liked: Cleanliness, room comfort, communication
Great Location
Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent.
It was a wonderful place but does have many steps.
Stayed 3 nights in Dec 2023
Verified review
8/10 Good
Melinda
19 January 2025
Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Stayed 1 night in Jan 2025
Verified review
4/10 Poor
Robin
19 January 2025
Liked: Cleanliness, communication
Disliked: Room comfort
Miserable for price.
Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.
I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel.
The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.
Stayed 5 nights in Nov 2024
Verified review
10/10 Excellent
Neil
25 October 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!
Stayed 6 nights in Oct 2023
Verified review
2/10 Terrible
Ana
25 August 2026
Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy
This was a terrible place. I don't recommend it at all especially if travelling with minors. The hotel failed to communicate that they were cleaning the pool with chemicals. There was no sign or notice. We took our children for a early swim when all the sudden our kids started coughing. We got out immediately and the children ended up having a horrible reaction to the pool chemicals. We had to call a doctor due to the rashes. It was a terrible experience for us. Also, the hotel online description mentioned that beach umbrellas and chairs would be provided hover that was false. I don't recommend this place at all. Horrible communication.
Stayed 5 nights in Aug 2026
Verified review
10/10 Excellent
Sue
20 November 2025
Liked: Cleanliness, amenities, communication
Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees
Stayed 7 nights in Nov 2025
Verified review
10/10 Excellent
Francisco
24 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay and professional staff
Stayed 7 nights in Jun 2024
Verified review
8/10 Good
Omayra
8 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay. Not so accessible
Stayed 4 nights in Aug 2025
Verified review
10/10 Excellent
Rick
10 January 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place.
Stayed 1 night in Jan 2023
Verified review
10/10 Excellent
Rosa
11 June 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication