"I rarely leave negative reviews, but this experience was unacceptable.
I stayed in Room 0, and just before going to bed I discovered that there was no water at all in the shower or taps. After a long, hot day, not being able to shower was extremely frustrating.
What made the situation worse was that I tried calling the emergency contact number, but no one answered. I also attempted to contact reception and received no response there either. This wasn't just a maintenance issue—it was a failure...
"I rarely leave negative reviews, but this experience was unacceptable.
I stayed in Room 0, and just before going to bed I discovered that there was no water at all in the shower or taps. After a long, hot day, not being able to shower was extremely frustrating.
What made the situation worse was that I tried calling the emergency contact number, but no one answered. I also attempted to contact reception and received no response there either. This wasn't just a maintenance issue—it was a failure...
Wanpeng