"I did not realize that I could not leave the airport. Once I passed through customs I could not go back inside and had to spent 5 hours looking for a place to sit.
I was finally able to check in 3 hours before flight and exhausted, found the hotel. The receptionist was not friendly, no smile or greetings. I spent 1 1/2 hr in the room freshening up but had paid for the night.
I acknowledge it was my fault for not understanding the rules, perhaps an alert on the booking site could be made more...
"I did not realize that I could not leave the airport. Once I passed through customs I could not go back inside and had to spent 5 hours looking for a place to sit.
I was finally able to check in 3 hours before flight and exhausted, found the hotel. The receptionist was not friendly, no smile or greetings. I spent 1 1/2 hr in the room freshening up but had paid for the night.
I acknowledge it was my fault for not understanding the rules, perhaps an alert on the booking site could be made more...
Jane