"There is a problem with the room. AC was not working and in the room was extremely hot. I had to cancel the reservation after 3 hours after check in."
"Staff was attentive and nice. Breakfast was lovely. Pool was excellent - clean and warm and the surrounding area had heated floors! My only issue was the bigger bed being a combination of two small beds put together and not one solid mattress."
"The hotel was good and clean but their policy for checking in was a bit strange. They insisted on taking all passports and keeping a copy. This was particularly difficult after a long trip with kids and a large group. We had to wait a long time for everyone to arrive and hand over their passports. The staff were slow and didn’t seem to consider our situation with sleeping children."
"Wir hatten reserviert für 3 Personen. Als wir ankamen, hat uns eine sehr gelangweilte und unfreundliche Dame empfangen. Haben uns nicht wohl gefühlt. Als wir ins Zimmer kamen bemerkten wir, dass das 3. Bett noch nicht gemacht war. Es war so vorzufinden wie vom letzten Gast hinterlassen. Nachdem wir es ihr mitteilten, überzog sie zwar das Bett neu, geputzt war das Zimmer aber nicht (Dusche, ect.). War unser erster Tag in Armenien, hat einen sehr schlechten ersten Eindruck gemacht."
"customer care and communication could be improved. too many random policies and strict timing in a relaxation resort and a bit of hostile attitude of almost all staff except the reception team should be improved.
the indoor pool was not that appealing for adults and yes you need slippers to walk around there inside. the outdoor pool and bar was pretty good. the actual water part advertised is quite a walk away and they need daily paperwork to let you in! it is a different business.
there was...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
