Find 4 Star Hotels in East Central Iowa, IA

"We were greeted by a large private security guard who stared us down and blocked our entrance to the front desk to check in! Not the experience we were expecting. It felt very uncomfortable and unsafe. I felt like if I would have said anything the guard would have stopped me and made me leave. Apparently, this is the new protocol for Hilton hotels in Iowa City.. You have to get by a large serious guard just to check in. The front desk clerk didn't make it any better. When I approached the check in desk he questioned what I wanted and put me thru the third degree to make sure I was guest. Evidently, this hotel has trouble with people posing as guests or destroying bathrooms. He proceeded to grill me over my parking ticket and then printed out a ticket he said I could use for validation of parking. This ticket did not work and I paid the city $40 to park in a hotel parking garage. We spent close to $400 which included a $250 dinner of basic hamburgers, french fries, potato chips as an appetizer. Our server told us we could receive a discount for staying at the hotel but of course this was bad information or lack of training because we received no discount. It is really too bad because the location is great and the hotel is decorated in a unique vibe. I talked to 3 hotel customer service reps the next day including Kennedy only to get the company line and why they couldn't and wouldn't be able to offer any discount or credit just an apology and the promise of talking"

"Ali and the women were great staff same in the breakfast place great staff just the bald dude came off with non friendly energy"

"Hotel was absolutely lovely and in a very convenient location. The A/C in the room didn’t work well and the temp was set on 76 when we checked in, so it was a long, warm night of no sleep. Lots of hair in the sink when we checked in, otherwise the room was very nice. Check in staff was great. Parking ramp is directly across the street and The Adler is just on the opposite side and very easy to access."

"The room was so nice & clean, the staff was very friendly, the location was perfect & the warm cookie at check in was the cherry on top!"